The representative did a very thorough, detailed service of the problem & explanation. We chose TerraFirma over other companies because of the solution to the problem and the warranty!
N. O. of Jacksonville, OR
Tuesday, June 20th
Both the guys were great workers and managed to solve the problems that they ran into. Work preformed by Terra Firma Foundation Systems looks great!
Myrna D. of Jacksonville, OR
Monday, August 29th
Larger project with many aspects to it. Not only was our foundation falling down the hillside, but I had sagging floors which needed to be stabilized. TerraFirma provided all of the services. I was so happy to find a company that could provide both foundation and waterproofing services so I didn't have to go back and forth between 2 contractors. We love Josh. He was just a normal guy that was very skilled in his craft through, I'm sure, many years of practice. The plan was only a couple hundred dollars over my budget, and I was glad to pay a little extra to get the best service around.
Manuel F. of Gearhart, OR
Thursday, June 20th
I chose TerraFirma over other companies because they are specialized in what they do!
Linda B. of Tillamook, OR
Tuesday, August 23rd
We are very pleased with Patrick and his presentation - we are NOT having the work done by anyone else and will be contacting Patrick in the near future to set up a time for the work to be done. I never rate anyone as a 10 - but Patrick, his presentation and the TerraFirma product and systems rates a 9+. It was a very comfortable experience.
Larry & Beverly B. of Winchester, OR
Thursday, January 30th
You can be proud of these two men. They both cared about their work and my satisfaction. Very good, no pressure, Dan knew his product.
Rick W. of Oakland, OR
Thursday, August 5th
Dan was polite, knowledgeable and business-like. The crew in Roseburg was very professional and courteous. They are exceptional young men.
Walt K. of Roseburg, OR
Thursday, August 5th
The install guys were GREAT. Very nice. Professional and did a fantastic job. I am pleased with the work Terra Firma Foundation Systems performed on my home.
Kim F. of Roseburg, OR
Monday, August 29th
I selected TerraFirma because they are very professional. The installation crew arrived on time and were very easy to talk to, also very courteous. When the alarm went off on my pump the response time was excellent!
Herbert L. of Roseburg, OR
Monday, September 17th
We spotted your truck and phone number and decided to try you. As far as we can see we are very glad we did. You have a wonderful office staff. They were very helpful and their personalities are graded A+! Ryan Thomas was very polite and was willing to answer any questions we might have had. Your installation crew arrived on time and they were VERY courteous. They are also very hard working young men. If they were my sons, I'd be very proud of them. What else can we say? You're wonderful. We don't know as yet, but when we do hear of someone that needs your services we will definitely give them one of your cards, and of course, we will brag about you.
Dixon & Beverly P. of Roseburg, OR
Friday, April 5th
We were very pleased with the work that happened through TerraFirma. Patrick was very professional. We were very impressed with how he carried himself through the presentation, explanation and making sure we had all our concerns addressed and that we were comfortable with the entire project. Being a local company I love the family feel that they give off. I know many of their employees through other things within the community and they really are a household name. Thank you so much everyone!! Great job and I wish you all the best.
Glenn O. of Roseburg, OR
Patrick was informative. Did not try to sell us what we did not want. Informative, cooperative, helpful in understanding system and products available. I really had no issues that concerned me because he was great at explaining the actions for my specific repair. Very polite and helpful. My favorite part with working through Patrick is that everything he said was going to happen happened. Phone calls and arrivals were on time. Follow ups were punctual. I really have no complaints about the entire process. Make it free and I think I'm in love.
John & Kathy H. of Roseburg, OR
Tuesday, June 11th
Overall I was satisfied with TerraFirma. Patrick Dunn was our estimator and gave us a great idea of what needed to get done and for how much. We quickly discovered no other company could provide the same service for a better price. TeraFirma was the clear cut decision for us. Patrick was very knowledgeable in his industry and we were able to work with him. Not many contractors are open to customer suggestions. Patrick left our inspection having answered all of our questions and when the production guys showed up, they were able to get right to work with no hassle from us. 10/10 and I would recommend TerraFirma.
John E. of Roseburg, OR
Wednesday, June 12th
TerraFirma delivered on all fronts. Call center courtesy, estimation accuracy and production efficiency. We were comfortable with the company throughout the project, and this was a serious project so we were a stickler about every detail. There was a little offer for discount. For the size of the project and how much money we committed to the project it might have been nice to get a little more off the up front cost. but 5% isn't too bad at all. Overall I'm pleased with the work and wouldn't change how anything turned out.
Tom H. of Roseburg, OR
Monday, June 17th
Before selling the home and getting the best value for the property, it was important that the foundation was stable and the bowing floors were taken care of. The best possible solution was TerraFirma. Not only were they cheaper than the other options we found, but based on their track record and work history we were comfortable with choosing them to work with. Not to mention they were able to schedule and complete the project within 2 weeks of giving the estimate. The TerraFirma team is very professional and everyone was very detail oriented. We appreciate their stellar work.