Testimonials for TerraFirma Foundation Systems

Dan Holborow was outstanding and made a complicated project very clear! We chose the company because of their reputation and a personal recommendation. The crew was extremely courteous and helpful, they should be commended highly!

Office staff was courteous and helpful. The estimator engineer and project foreman all were knowledgeable and helpful. Scheduling the project was a big part and they worked with our schedule!

Dan did a great job explaining the steel push pier system and showed how they worked on his computer with photos and videos. His knowledge and explanation of the time it would take your crews to do the work made me feel a lot better as I was thinking I might have had to be away from work for several weeks. Instead I was very happy to hear that we were only needing to shut down for a little less than a week. The proposal was very reasonable, much less than I had anticipated. Dan set great expectation that the next steps would be to get a structural engineer to visit and the permit code would be submitted to Tillamook County. We were so happy with the outcome of the project and we look forward to working with TerraFirma in the future.

Casey was very knowledgeable and efficient when he talked with us about the work that needed to be done and you had some very good references. The work crew was on time and they did good work, answered questions and stayed on task.

I was very impressed with the work that Bryan did on our behalf. I can see why your company is held in high esteem if all your people are as good as the ones that helped us. Thank you for all the assistance. It took us a little to budget for the project, not that it was expensive, but that is just what we do. Once we had everything installed we have piece of mind that our home is on solid ground and we have put in preventative measures to eliminate sliding and settling. Thank you Bryan for all your hard work and TerraFirma for taking care of the job in a profession and personable manner.

After seeing displays at home shows, we decided to schedule an appointment with TerraFirma. The office staff was very helpful and courteous. Patrick was thorough with his presentation; the products looked to be superior and the guarantee helped us to make the decision and go ahead with the work. The men that came out to work on our house were on time and they were all very polite. They also did a great job with cleaning up in the end. The guys were not only totally on task but also sensitive to our living and working circumstance with an in-home business. We don't know of anyone at the moment in need of your service, but we will recommend TerraFirma should we be asked.

The only real contact I had with TerraFirma was Patrick, and he was a pleasant experience. So I would go on to give him a 10/10. The call center took care of business, but I was only on the phone for 3 minutes and basically I just let the installation crew do their thing. I am not an expert in the field but these guys are. Patrick is a great representative of TerraFirma and he earned my trust and business. The destruction was a little more than I thought it would be in the midst of the project, but they cleaned up wonderfully and made it appear there was hardly any work done at all. The came and went in 3 days of installation. Glad we could do business and thank you for helping me stabilize my foundation. Cool technology too.

Guys worked very hard. I enjoyed the way your crew worked effeciently and hard with a difficult job. We are satisfied with the work Terra Firma performed on our home.

Patrick was excellent, very clear and to the point! The installation crew arrived on time and very prompt. The crew was courteous at all times and cleanup was perfect! The job was handled in a total professional manner from start to finish-which pleased me!

Your rep gave a detailed estimate & complete accurate estimate of cost! I had an excellent experience with a professional business!!

Jeremy and his crew did a great job! Clean up was satisfactory and we are happy with over all results of the completed work.

Patrick handled all my questions and concerns in person, on the phone and via email. This constant contact is the reason I decided to proceed with TerraFirma. I never felt like there was any information being withheld from me and I was never in the dark about the next steps in the process. Patrick was very professional and personable and took care of me and my home very well. My experience with the call center and production crew was just as positive. I was able to schedule a convenient inspection and production time around MY schedule and everyone showed up early and was ready to hit the ground running. I will be recommending your company to anyone with these home issues and I know they will be just as happy as I was.

TerraFirma had a look at our property for soil settlement issues. We thought Patrick did an outstanding job with designing our stabilization system and presenting the information. Our overall experience with TerraFirma was great. Very informative and educational.