"Great company to do business with, Very informative, no high pressure."
"EXCELLENT, Chris Hurley and associate was courteous, polite and very respectful. They were meticulously neat. They were punctual and worked non stop."
"Could not have asked for any better cleanup. Chris even washed the driveway."
Janice R. of Watervliet, NY
Friday, August 12th
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Excellent- started and finished the job on time
- What are your thoughts on your Design Specialist and the presentation?
Very thorough
- Was our office team efficient and knowledgeable?
Yes
- How did you hear about us?
From another customer
- Overall, what were the top two reasons you chose us over another company?
I believe you have the proper and permanent solution!
- Other comments:
Very professional. Everything was explained all along the way. I was invited to view all of the work being done and all of my questions were addressed. I would recommend Adirondack Basement Systems to my friends and neighbors!
Stephen and Barbara K. of Malden Bridge, NY
Our Design Specialist, Tim, was very knowledgeable and very thorough. He was very kind in explaining everything to me. I was most impressed with him. I am very satisfied with the work the crew did- they were all very nice young men. Adirondack Basement Systems has been very patient with any inquiries I had and very prompt in returning phone calls.
Ann & Nick C. of East Greenbush, NY
Thursday, August 9th
- What did you think of our service technician?
He's great!
- Did our service technician explain the service to you?
Yes
What are your thoughts on our office team?
Nice and friendly
- What have you done in the basement after our initial installation?
Had the floors stained
- Would you recommend our company to others?
Yes
George H. of East Greenbush, NY
- How satisfied are you with the installation we completed for you?
Very satisfied with the work performed
- Was clean up satisfactory?
Mostly- I paid for materials to be hauled away- a few pipes were left in the yard on the side of the house.
- What did you think of our installation crew?
polite, friendly
- What are your thoughts on your Design Specialist and the presentation?
Very knowledgeable. Good presentation
- Was our office team efficient and knowledgeable?
Yes
Dorinda D. of East Greenbush, NY
Friday, November 1st
I had my system installed March of 2005. It proved itself with last spring rains. The TripleSafe and SuperSump systems both worked great and there was no flooding during the June 2006 major flooding we had. Everything has been working well and the stress of a wet basement is no longer an issue. Thanks
Annie P. of Cohoes, NY
Tuesday, June 25th
The installation was good. I was satisfied with the clean-up. The guy mike out of the installation crew did a good job. The design specialist also did a good job. I was very impressed on the knowledge of all the workers, crew and office team. The reason for choosing Adirondack Basement System is the due to the pricing and the materials.
Michele A. of Cohoes, NY
Wednesday, July 10th
I can't say enough positive about the installation and foreman! Your crew are absolute tops! Very professional. Top notch foreman! I rate a 10....5 stars! Your office team was very helpful to me. These guys make it so you can be proud of your business! Your customer service is top notch! Your company is not only the expert, but best in class!
Karen T. of Cohoes, NY
Friday, June 21st
-What did you think of our service technician?
I was very happy with his service
- Did our service technician explain the service to you?
Yes
- Would you like for us to contact you next year to remind you that your service is due?
Yes
- Is there anything we could do differently for future services?
No
- What are your thoughts on our office team?
Excellent
- Would you recommend our company to others?
Yes
Ajit P. of Cohoes, NY
- What did you think of our service technician?
Courteous, patient, and personable
- Did our service technician explain the service to you?
Yes
- Is there anything we could do differently for future service?
No change
- What are your thoughts on our office team?
Excellent- very pleasant to talk to and deal with
- Would you recommend our company to others?
Yes
- Any additional comments?
I am very pleased with the operation of the system installed- thank you again!
Raymond V. of Old Chatham, NY
"Chris and crew were VERY professional and worked in a timely manner, and were always on time!" "Our Sales presentation and Sales person...5 Stars." I was referred to your company by Bennett Contracting. I asked who did basement work and they said you were the best!
Sam W. of Nassau, NY
Tuesday, September 27th
Very Professional! Worked in a timely manner. On time! Removed some things I thought would get left behind. I was referred by Bennet Contracting. I asked who did basement work and they said you were the best.
Sam W. of Nassau, NY
Tuesday, October 18th
I haven't had the installation done yet (scheduled for the end of the month) but, I wanted to drop a note to let you know about our experience so far!!! Tim introduced me to the Adirondack Basement Systems team. He was professional, thorough and patient with all of our questions and concerns. I enjoyed working with him. He made the experience an easier, more manageable one!!! Thank YOUMichelle D.
Michelle D. of Wynantskill, NY
Monday, July 1st
I had done work with your company previously and knew what to expect. You did exactly what you said you were going to and again I am happy with the product and results!
Michael V. of Wynantskill, NY
Friday, June 21st
I am very satisfied with the completed installation and the clean-up that followed the installation. The Installation Crew was very considerate and confident. The Design specialist and the presentation was very thorough. The knowledge of the office team was very helpful and pleasant. I did not have any references, I just got lucky. With all of the rain we have not had a drop of water in the basement!