Testimonials for Adirondack Basement Systems

There was great communication and follow-through from the office staff. Our Design Specialist's (Richard) suggestions were spot on for what we needed. The installation crew was very fast, efficient, and knowledgable. Kudos to Leland and the crew! I would have liked more caulking done.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Great! - How did you hear about us?      From CBC - Overall, what were the top two reasons you chose us over another company?      We knew you and know you had what we needed (sump pump)

- What did you think of our service technician?      Pleasant, knowledgeable, and helpful - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Good follow through - What have you done in the basement after the initial installation?      Basement is now finished living space - Would you recommend our company to others?      Yes

- What did you think of our service technician?      Very satisfied - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good - Would you recommend our company to others?      Yes  

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice- once he started almost didn't know he was here - What are your thoughts on your Design Specialist and the presentation?      Very hones- didn't try to sell what we didn't need - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Local advertising - Overall, what were the top two reasons you chose us over another company?      Presentation and BBB Rating    

- How satisfied are you with the installation we completed for you?      Very good - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Mike was excellent - What are your thoughts on your Design Specialist and the presentation?      Richard Keigley was very knowledgeable and helpful - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Internet - Overall, what were the top two reasons you chose us over another company?      1. Richard Keigley and 2. Richard Keigley  

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?     Yes - What did you think of our installation crew?      Polite and thorough - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Ad - Overall, what were the top two reasons you chose us over another company?      1. I wanted the window to comply with code. 2. I wanted a company with experience in this area to complete the work

- How satisfied are you with the installation we completed for you?      It looks like a good, clean job - Was clean-up satisfactory?      Yes- he swept & shook out the mat - What did you think of our installation crew?      Very polite, thorough, and knowledgeable - What are your thoughts on your Design Specialist and the presentation?      Again, very informative - Was our office team efficient and knowledgeable?      Yes! and friendly - How did you hear about us?      Ads in the Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      We didn't bother looking at another company. All of our questions were answered by Tim and we felt confident that we have a superior product with superior service. We hope this will be a solution to our problem! We're grateful for the service!!

- How satisfied are you with the installation we completed for you?      Initial observation- very impressed & satisfied; will monitor 2 pits. Have scheduled quarterly maintenance because of abundance of iron present - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very satisfied with knowledge and attitude - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Website - Overall, what were the top two reasons you chose us over another company?      Knowledge and professionalism  

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      They did a good job - What did you think of our installation crew?      Tiger and Tim were great- very professional & really knew what they   were doing. - What are your thoughts on your Design Specialist and the presentation?      Good and my cellar looks great/ dry - Was our office team efficient and knowledgeable?      Yes - Any additional comments?      I'm very pleased and will be giving your name out!

"I thought it was very important to say that Mike Coonradt is an excellent representation of your company.  He is polite, respectful, and VERY informative."

- How satisfied are you with the installation we completed for you?      I am very satisfied with the installation which should prove to be a vast improvement over the previous arrangement. - Was clean-up satisfactory?      Yes, although I did have to power vac and then wet mop basement floor to get rid of all the concrete dust on the floor. This is understandable however and not a reflection on clean-up performed by crew. - What did you think of our installation crew?      They were extremely thorough and professional. Could not have been more pleased with the manner they went about their work and attitude they exhibited, answering any questions I might have. - What are your thoughts on your Design Specialist and the presentation?      Mike was excellent! Can't say anything more - Was our office team efficient and knowledgeable?      Absolutely!  

"Your company has some great employees I'm sure your proud of that.  I am impressed with you making my concrete level again.  Thank you!"

Michael C. - has been to our home many times and has always done a great job. He is effective, professional, courteous, on time, always leaves the work area clean.

Chris, it appears we are all set with the insulation inspection for my basement.  I want to thank you for all your help working with the building department.  The above and beyond is what sets small businesses like Adirondack Basement Systems apart from the competition.  I will definitely recommend your company to anyone I know needing basement work done.   Regards, Eric P.