Testimonials for Quality 1st Basement Systems

Patrick was the service representative and he was excellent. He was very thorough and explained what was needed and even felt that the return trip might be necessary to check out the correct settings for the humidity control. We were very satisfied.

I loved your ad on Star 99.1 FM. The saleman [Kenny Tramutola] was great, very thorough, answered all my questions, and was very patient. The installation team was AWESOME!!!!! I am totally satisfied with the job, the installation of a SaniDry and a SmartPump.

Kim was very helpful in navigating SmartVents, as well as all the other things I wanted in my shore home. Extremely intelligent about her products and services!

I am very satisfied with the PolyLEVEL job done. My salesman was excellent, the installation team and office staff were professional. I picked Quality 1st Basement Systems because they were willing to do a small job.

Jesse was our Forman. Not enough positive words to describe his performance. I have never seen a work crew run as smooth as his. Him and AD worked flawlessly together. They were perfectly joined by EJ ,another extremely hard worker. If I were to look for an employee, they are who I would want. We had to stop them after they cleaned up, we thought they were cleaning the whole house.

Patrick came out yesterday to replace our three sump pumps in the basement and he did a GREAT/AWESOME JOB!! He is the BEST Service Technician EVER, by far! Please put us on your schedule every year, automatically, so that Patrick can come out and maintain these three new sump pumps every year.

We had been waiting a few months before fixing our problem.  Quality 1st came recommended by my sister who is hard to please.  waterproofing professional Brandon Byron provided and excellent presentation.  The installation was excellent and we are very satisfied with the job.

I first approached Quality 1st Basement Systems because I had just bought my house and there was water leaking in my partially finished basement. I was very satisfied when I contacted the company, and I had a good experience with both the office staff and the salesmen. During the initial appointment the quote for the work was a good deal compared to other quotes we received, and the salesmen did a good job of explaining what we needed and why. I appreciated that the instillation crew was able to come back early and get all the work done while we were gone. They also waited for us to get back in case we had any questions. They were very helpful ! We are satisfied with the work that was done, and we will be sure to recommend Quality 1st Basement Systems to all our friends and family.

Wow!!! My basement was a disaster. Maurice (sales) worked up a contract to install WaterGuard, BrightWall, TripleSafe pumps, Sanidry Upright and a few other required accessories. I now have an additional 1300 sq/ft of living space, will never get any water again or smell like a wet basement. I am actually thinking of carpeting it! I know I will get back 3 times the cost of the installation, if I ever sell. Juan Garcia's crew were meticulous in the installation and cleanup. They completed the job in one day! They were a professional crew that worked together like a well oiled machine. You get what you pay for, but on this job I got more than I paid for. It exceeded my highest expectations. Great job Juan and crew, thanks again. Gil Verwey

I was referred to Quality 1st Basement Systems and am very satisified with the job done. The salesman treated my wife professionally and we trusted our salesman, Michael Jersey. We picked Quality 1st Basement Systems because of the company information available to us, including a helpful video presentation.

This is my official review of victor and his crew. I am scoring them 100. Victor and his crew did exceptional and should be well compensated. 

I heard of Quality 1st from my neighbors and friends. Brandon was very helpful and courteous! His presentation was professional and clear. The crew was wonderfully courteous. A pleasure! I have never seen such a cleanup. How refreshing! I am thrilled that we decided to use your company.

We used Quality 1st Basement Systems at another house and were very satisfied with their work, so we used them again for our new home. The installation team was great and very considerate and our salesman Mike Jersey was very knowledgeable and professional.

I've always recommended Quality 1st Basements. For me, simply telling my friends, family members and neighbors that the installation of my Water Guard metal tracking (French Drain) system, Super Sump Pump and waterproof basement panels was hands down, the best investment I ever made in my home.Since 2008, I've been advertising you guys as the "go to" contractor for anything related to basement waterproofing.With every heavy rainstorm, when I hear my sump pump cycling, I smile knowing that my home is protected with your great products and services. If every contractor I hired was like Colin, I'd never have to worry about my home, period.   Never lose Colin...that guy is excellent, so professional and the best representation of your company, hands down.   For one simple reason, the guy cares about what he does and knows that stellar service sells itself.   I ask for Colin every year for my annual service.  In business, I I think it's important to tell companies when they do well.

I have not had the necessity to use their services, but they did install a flagpole in my fathers yard yesterday. He is a 91 year old WWII vet, and their program "A Hero Lives Here" deserves recognition. This is an awesome way to honor our veterans and give back to the community they serve. Well done, Quality 1st Basement Systems! Thank you, and I will gladly patronize your business should the need arise, and I encourage others to do the same!