Testimonials for Quality 1st Basement Systems

After having a problem for years, I decided to fix it. I chose Quality 1st Basement Systems over other companies because of their testimonials, their score on The Better Business Bureau, the quality of their products, and their quick service. The installation team was very good and the office staff was nice.

I am very satisified with my basement finishing. My salesman Thomas Nehme was hardworking and very knowledgeable, as was the installation team. Quality 1st Basement Systems had a good price and time frame.

I made an immediate decision that my basement needed to be waterproofed after I moved into my new home. My salesman Collin Peare was very good and your waterproofing system seemed to be the best.

Thomas was a big help! Honest and patient with us with all the questions and helping us to find the best solution. Looking forward to getting the proposal.

Overall Quality 1st did an excellent job at waterproofing my home. We were in the process of moving to VA and heard about Quality 1st from our realtor Kevin Clark. When initially calling the office they were very knowledgeable and helped answer all of my questions regarding waterproofing. The installation team lead by Jesus completed the job in one day, they were very thorough and clean.

 Randy my tech was very courteous and knowledgeable.

The pricing and great reviews online made me hire Quality 1st. My salesman was very attentive and the installation crew was professional. So far I am very satisfied with the work.

I've been searching for a solution to my crawl space problems for two years. Quality 1st had the best solution to the problem and the best price. The installation was quick!

I trust your company completely! You have installed an industrial dehumidifier, two sump pumps, french drains and two battery back ups! Your office staff is excellent and the service techs Randy and Kyle are so sweet. I refer your company to all my clients! Thank you for doing the job right!  

I have had two jobs with Quality 1st Basement Systems. I'm very happy with both jobs, I would hire them again and tell my friends.

Your office staff is wonderful, which is a reflection on your leadership. All your reps are punctual with site inspections and follow up. We have had a relationship over several years with Quality 1st!

The installation team was professional, efficient, and very hard working. The salesman did a thorough inspection of the crawl space and his presentation was well done. The office staff was courteous and now I am very satisfied with my crawl space.

  Barbara P. from Baltimore, MD recently hired the company to fix her homes leaky and damp basement. In this video she talks about the experience. Barbara was really impressed with the technologies we provided -- from the drainage to the sump pump systems, and she was particularly impressed with the SaniDry, which will from now on, keep the air dry, cleaner and her basement mold free. "They really know what they're doing and they are really bringing it to the 21st century!", says Barbara.

Rev. Justin S. contacted your company after realizing they had humidity and mold issues in the Baltimore, MD chapel's subfloor. The reviews and quality of product prompted him to reach out and ultimately schedule the work. The sales process was direct and solution focused, the crew was very efficent. He says he will be recommending your company to people in need not only because of the qualtiy product but because of the ease of working with the office.

When Dan H. purchased his Baltimore, MD home, he had great plans to tuns the large basement with great, large windows into a finished space for his family to enjoy. They soon found out that the basement finishing project would have to be postponed because there was a water intrusion problem that would eventually lead to even more problems if not fixed. As a savvy homeowner, he really did his homework when it comes to selecting a company for the job, from getting recommendation from a trusted neighbor, to checking the company's reviews pasted in trusted online sources. That is how he found Basement Systems USA, and after getting to know the products and solutions we offer, he was 100% confident that this was the company for the job. In this video he talks about the experience he had with the company and the results after installation. "I am really happy with the investment that I made.", says Dan.