Testimonials for Quality 1st Basement Systems

Quality First got rid of my problem and repaired the issue at hand. They worked promptly and diligently to make sure I was satisfied. 

We are very satisfied with both the quality and service received as well as the value! Highly recommend!! Thank you!

I wanted to shout out to a couple of your team members that were amazing. On September 6 we had some concrete work done on our front porch/walkway. Iian Grooms and  Fermin Bermuduc worked so hard in the 95 degree (or higher) heat that day and did an outstanding job.  Iian communicated with us through out the afternoon letting us know what was going with the work.  In the end the front porch and walkway look fantastic.    Andrew Gagliardi was the sales rep for this project.  We had a situation - Andy handled it and we were able to complete the project on time.   Thank you to Iian, Fermin and Andrew!  We appreciate all you have done.      

Quality 1st was great. Everyone throughout the process was very nice and helpful, from my salesperson Bill, to the guys that did the work, Carlos and Ramon. There was a minor setback with having to reschedule with me 2 times, but Quality 1st did the right thing by me and took money off my balance for the inconvenience. Special shout out to Ramon and Carlos. They are both great guys, very professional, did a nice job, and cleaned up after themselves. I would absolutely recommend Quality 1st Basements to anyone in need of slab leveling (like me) or anything they specialize in for that matter.

I want to leave a compliment on the fine job Mr. Octavio Alverez did today to repair my cement front porch. Because there was a good chance the slab could crack, he took special care to relevel it gradually. Mission accomplished without incident. I am very happy with the results and quite impressed with Octavio's special attention and professionalism. I hope he is rewarded. I would recommend your company to others. Thank you.

Bill P. of Quality1st worked with me to provide a great estimate and immediately responded to my phone and text questions. Sean J. arrived on time and did an exceptional job leveling my stamped concrete pool deck with a product called PolyLevel. The concrete around the pool steps has always been an issue and was thinking I would need to replace this section on concrete. Sean using this PolyLevel and his experience was able to get it back in the place where it now looks perfect. So glad!!! As replacing the concrete, the color and pattern would never have matched. What is also great has Sean drilled very small holes which he filled after with concrete and you cannot tell where they are. Thanks, Bill and Sean for an exceptional job!!!

Concrete leveling pool deckBill of Quality1st worked with me to provide a great estimate and immediately responded to my phone and text questions. Sean arrived on time and did an exceptional job leveling my stamped concrete pool deck with a product called polylevel. The concrete around the pool steps has always been an issue and was thinking I would need to replace this section on concrete. Sean using this polylevel and his experience was able to get it back in place where it now looks perfect. So glad !!! as replacing the concrete, the color and pattern would never have matched. What is also great is Sean drilled very small holes which he filled after with concrete and you cannot tell where they are. Thanks Bill and Sean for an exceptional job !!!

Great company! Great staff! Customer Service is the number 1 priority with them.

After thinking about my sinking slab for a year, my son found you on the internet and I am very satisfied with the job done! Your process seemed to be the least disruptive to my home. My salesman and his presentation were excellent.

I would recommend Quality 1st they are very professional and explained the work thoroughly and fixed my issue!

They took the job very seriously and performed nonstop with dedication. Their work was meticulous and they left the place cleaner than it was before. I am extremely satisfied with Quality 1st and recommend them to anyone who needs work done.

I had a pretty serious erosion problem and I was left with a cement walkway that sunk down. The first step to my home was sunken very far down It was very difficult to get up and down. I thought I was going to have to have all the concrete broken up and replaced. The representative Joe came out and explained that was not the case. Joe showed me a video on how everything worked. And the price was great. No pushy sales just a very polite and professional explanation. I really liked he had the short video to show how it worked! The guys who came to do the job were professional and very very pleasant. Got everything done in a matter of hours and left virtually no mess. I just wish I knew about this much much sooner!!! I would definitely recommend using this company and doing this if you have any unsettled sidewalks/ tripping hazards… things like that. Amazing what they can do these days

Extremely satisfied with PolyLEVEL of our exterior shop. Andrew was amiable and through. We understood exactly what he was getting, the cost and the PolyLEVEL advantages. William and Sebastian were friendly, professional and very conscientious. William took care that the PolyLEVEL would not breach our foundation & seep into the basement. The team worked well and left everything clean, sealed and pitched properly. Great Workers ! PolyLEVEL seemed superior to mud jacking in many aspects for our sunken stoop. Quality 1st positive reviews & endorsements from BBB and Angies list gave us confidence in the company's dependability and professionalism. Above all, from our first contact, we were impressed with the high degree of attention to providing outstanding customer service.  

Andrew, the System Design Specialist, was friendly and thorough. We understood exactly what we were getting. The installation team were friendly, professional and very conscientious. The team worked well and left everything clean, sealed and pitched properly. From our first contact with Quality 1st we were impressed with the high degree of attention to providing outstanding customer service.

They took the job very seriously and performed nonstop with dedication. Their work was meticulous and they left the place cleaner than it was before. I am extremely satisfied with Quality First and recommend them to anyone who needs waterproofing work done. I am confident that my home will be safer.