Testimonials for Adirondack Basement Systems

Your service technician was on time, polite and appeared knowledgeable. Everything was absolutely explained. At this time there is nothing that could be done differently with future service. The office team is very fun and good. In the basement after the initial installation I have painted the walls as well was tiled the floor. I would recommend Adirondack Basement Systems to others.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Excellent - What did you think of our installation crew?      Very professional and friendly - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Phone book- monthly ad in circular - Overall, what were the top two reasons you chose us over another company?      Reputation, previous experience, referrals - Additional comments?      The work was originally scheduled for mid-June and luckily a spot opened up earlier and I was able to get the problem fixed sooner- it was GREATLY appreciated

"Chris and Korey were awesome!  I would recommend them to anyone, they made me feel comfortable and educated me on my installation.  Chris even called on his day off to be sure I was pleased with the job."

- What did you think of our service technician?      Very good, knowledgeable. Same person that installed the system originally - Did our service technician explain the service to you?      Yes, answered all of my questions - Would you like for us to contact you next year to remind you that your service is due?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Friendly, not pushy - Would you recommend our company to others?      Yes, system so far has worked very well! - Any additional comments?      Your systems seems to have solved our basement water problem thus far. Your technicians are friendly and helpful with our questions. My wife and I are very pleased with the system and feel we made the right decision going with your company

- How satisfied are you with the installation we completed for you?       Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Professional and courteous - What are your thoughts on your Design Specialist and the presentation?      Professional - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Friend- newspaper, internet search - Overall, what were the top two reasons you chose us over another company?      Reputation and referrals  

I was Satisfied! The crew was very busy and ready to work, they were very professional. The design specialist was very proper and informative. The reasons for choosing your company are Showed great professionalism over all. your design specialist was interested in helping us solve our problem and did a great job advising on what system we needed.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of the installation crew?      Very thorough - What are your thoughts on your Design Specialist and the presentation?      Very pleasant and honest - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Pennysaver - Overall, what were the top two reasons you chose us over another company?      Needed a specialty system

- How satisfied are you with the installation we completed for you?      Very professional and accomodating - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Polite, knowledgeable of their job, and hard working - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes - How did you hear about us? Have you seen our name anywhere else?      Pennysaver Ad - Overall, what were the top two reasons you chose us over another company?      Adirondack Basement Systems was the only company we met with!

"We've had an excellent experience with you.  The work you do is top-notch and the installers take care to make sure it looks even better than expected, paying attention to details. 

- What did you think of our service technician?      Very interested & helpful - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Fine - Would you recommend our company to others?      Yes

Mike came and serviced my dehumidifier.  He explained the service, and was very informative.  You're office is also excellent. They're very courteous and friendly. I'm grateful that the moisture and mildew smell is GONE!  The air is more fresh in basement and i love the idea of not emptying buckets of water from a dehumidifier! I would definitely recommend your company!

Very much impressed by product presentation and followup information from initial meeting with the designer. I was very satisfied with the efficient and quick turn-around time. The crew took their time cleaning up to ensure all dirt and debris was cleaned up. The installation crew Sean and Andrew were very courteous. The design Specialist was very thorough and did not try to over sell me, he met out basic needs. The office team was very good to their knowledge and very well with customer service. The top two reasons for picking Adirondack Basement Systems is due to their knowledge and experience.

"The level of experience your company had installing Egress windows...I could not find anyone other company that had comparable experience. Also, the ability to finance the project was an added bonus."

"Kerry and crew were very polite and respectful! They did a wonderful job"

Not only was your crew hard workers and polite, they did a nice job on the clean-up.  Richard as well as the office team was knowledgeable.  He provided me with necessary warranty information and did a great job explaining the work to be done as well as the pricing.