I could not be more pleased with the crew and the work they did. They were very professional. They kept us informed as they worked, did very neat work and cleaned up very well. We could not have asked for more.
Jay H. of Auburn, NE
Thursday, October 28th
The inspector was right on time and answered all questions we had. Thrasher’s specialist did a thorough job of making sure he made the right recommendation. I feel confortable that Thrasher’s solution will solve our problem.
John B. of Auburn, NE
Thursday, October 28th
Every contact we've had with your company has been professional, informative and courteous. I would recommend your company to friends/family seeking the same services.
Casey B. of Mapleton, IA
Thursday, October 28th
We choose Thrasher to fix the buried downspouts because we have done our waterproofing with them. We also purchased a sedona from Them. All of the work that they have done with us, we are satisfied with. They also stand behind the work that they do.
When the service tech first came out, it was to do warranty work on the sedona unit. After checking the unit he determined that a replacement unit was covered under warranty. Also before leaving, he did a full home inspection and found that all of the downspouts could be buried. Doing the downspout burial will be our Christmas gift to our self and would make yard work alot nicer.
Vickie R. of Calumet, IA
Friday, April 15th
The crew was so kind and understanding. They walked me through everything and explained how it all works.
Dixie P. of Topeka, KS
Wednesday, April 27th
Excellent communication before, during, and after. Punctual and professional team who were about it!!!! Definitely recommend.
Chris R. of Topeka, KS
Monday, June 5th
"[Your office staff] was very courteous. Overall, [your salesperson] was very impressive. He took his time and show us what he was seeing. [Your installation crew] was very courteous. From Kevin's presentation to final clean-up, we couldn't have asked for anyone better. We would definitely use Thrasher again."
Richard and Peg E. of Bellevue, NE
Tuesday, June 20th
We ha heard about Thrasher before and wanted to have you look at our problem. The gentleman who came out was very knowledgeable and had our interest always in mind. No high pressure in trying to get us to go with something we didn’t need. He and the installation team were great.
Robert K. of Bellevue, NE
Wednesday, November 3rd
I would recommend Thrasher to anyone that needs work done with concrete or water.
Monica B. of Bellevue, NE
Thursday, May 26th
Been working with Jeremy for a while as we go through litigation on our damaged basement. He has been a HUGE help to us and his advice on repairs has been superb. Jeremy has showed concern for our situation and has been a pleasure to work with.
Mary W. of Bellevue, NE
Tuesday, June 20th
The crew was polite, clean and work very hard! They did an excellent job.
Chris S. of Bellevue, NE
Wednesday, August 18th
We're relieved to have our water problem gone. Can't wait to use our basement again.
Vera and Gary R. of Carter Lake, IA
Monday, November 4th
The price was affordable and we were amazed how organized the crew was. The clean-up was spectacular- I was impressed.
Sandy K. of Plattsmouth, NE
Tuesday, November 2nd
We are very please with the job Mel and his crew did at our house. They were prompt & arrived when they said they would. Mel estimated 3-4 hours to complete the job. They were done will in advance of that. The crew was courteous, neat and clean. I would definitely recommend Mel and his crew to other customers. Thank you Thrasher!!
Ron K. of Plattsmouth, NE
Tuesday, January 29th
On June 3, your company installed WaterGuard and FloodRail in our basement and in a previous letter we mentioned how pleased we were with Mel Martinez and his crew who did the installation. Today, System Design Specialist, Tom Bilyeu, came to inspect our basement and to see if we were satisfied with our system. In our letter dated June 3, we neglected to mention Tom and his expertise in designing the system that would work best for our basement. Following his initial consultation and estimate, we called Tom to discuss some concerns we had and he made a second trip to our home to do some re-designing.
All in all, we can't say enough about the excellent quality and care your company puts into providing top products and customer service!
Richard and Debbie M. of Johnson, NE
Tuesday, October 26th