Testimonials for Thrasher Foundation Repair

The company was very good and did what they said they would do!

On March 18th and 19th, Mr. Fausto Diaz, and a young man who helps him, installed anchors and covers at my rental house in Council Bluffs. I want to commend your company for your choice of personnel who work for your customers. Mr. Diaz and his assistant were professional in every way. They exhibited courtesy and patience with my questions while employing a great work ethic and professional expertise on this job! Prior to the days of installation, I had contact with telephone personnel who were personable and courteous, and with Mr. Tony Nogg who did a great job of presenting your product and explaining your system to my wife and me. Great personnel make great companies, and you are fortunate to have selected these people to represent you.

Everyone I have had experience with at Thrasher has been extremely friendly.  The guys that came and did the installation were very nice and friendly as well.

A series of storms with torrential dowpours flooded the street and the storm sewers could not handle the amount of water and flooded our basement with four feet of water.  Saw Thrasher in the neighborhood and decided to call for info to see if the basement was fixable.  From the first appointment with Matt, I knew this was the company to help us. The work is now done and we are very happy the basement looks so much better, and that we have this space back.  The basement crew cleaned up everything before they left and the basement was spotless.  They also explained everything that was installed and let us know if we ever had questions or needed anything to let them know.  Angela was helpful to me when I picked out the flooring.  Everyone was helpful, kind and made sure it was done right.  I certainly will let my friends know about Thrasher for any future needs!

We were impressed by the way they did a very messy job in a very clean way!  We had just replaced our carpeting, trim and paint so having the crew totally tunnel off the walkway into our home and basement was awesome.  No mess at all...not even the dust that we would have expected having concrete and mud brought up.  Excellent and they were done much faster than estimated.

Thrasher takes pride in their work, and has quality products.  With Thrasher it's nice to know you guys can fix the problem and make it look good and new again.  I'm glad I had you fix my problems, and I know I don't have to worry about water any more.

Selected Thasher due to the bid, it was the most thorough in explanation and literature.  I was very happy with the timeline and the service I received.  The crew cleaned up after the work.  The crew foreman asked for my approval on various stages of work and he was very courteous.

I selected Thrasher due to the reasonable bid I received.  The crew was professional and used a tarp for walking. Explained everything to satisfaction.

Thrasher did an excellent job with communication during the whole process.  Deon (sale rep) was PHENOMENAL and I couldn't have been happier with his attentiveness and help. I am very comfortable with his recommendations.

Our basement was a disaster! We had Thrashers come and give us an estimate and we're extremely pleased with their customer support and attention to our needs. Amazing job over all! From the quoting stage, the pre-installation stage, to the completion-everything was fantastic!

Everyone was very courteous and friendly.  I appreciated the rep's call before his arrival and also the materials sent before the appointment were helpful.  I am planning on having the work done by Thrasher.

Our basement was damaged from the flooding of 2011. When I was told to get an estimate from a contractor for repairs, I only made one call. Thrasher has been exemplary throughout the entire process and customer service is beyond reproach.  All the people from Deon-(sales rep) who worked tirelessly with me through the initial process, through the crews that were here, including Jose's crew (anchors) and Salvador's crew (waterproofing) they all did fantastic work and were very professional and answered all the questions about the work being done.  Ray called and asked if he could bring a group being trained to the job site so they could learn about the processes, and I was glad I could help them out with that request.  Andy was an incredible help to both crews and shows his concern for the work they are doing and shows the pride in the work they all do.  I can not recommend Thrasher enough for the work they have done and the service they provide. They are the leader in the industry for all of the reasons above.

Thrasher has been exemplary throughout the entire process and customer service is beyond reproach.  All the people Deon T. (who worked tirelessly with me though the initial process), through the crews that were here, including Jose G’s crew and Salvador L’s crew, did fantastic work.  They were professional and answered all questions about the work being done.  Ray called and asked if he could bring a few training groups to the job so they could learn about the processes, and I was glad I could help them with that request.  Andy A was an incredible help to both crews and showed his concern for the work that they were doing and had pride in the work they all do.  I cannot recommend Thrasher enough for the work they have done and the service they provide.  They are the leader in the industry for all of the reasons above.

Thrasher is the most reliable, and have been around for a long time. The install was on a wet, muddy day but they kept dirt to a minimum, and cleaned up after. Juan Matos walked the perimeter of the basement and explained what was done and he answered all of my questions.

I was very pleased with how polite, considerate and thorough Juan M. and his crew were at my home. They did a wonderful job! Thank you Thrasher.