When a post split, Terra Firma was quick to come back and fix it. Work was professional and I am very pleased with the work that they have preformed. Very pleased with Terra Firma's customer service.
Kim B. of Portland, OR
Monday, August 29th
I am very happy with the work completed by Terra Firma Foundation Systems and the spotless clean-up. The before and after pictures are amazing! Thank you TerraFirma!
Bill K. of Portland, OR
Monday, August 29th
Josh Anderson was thorough and complete with the proposal. The crew arrived on time and were all so nice. They even did a good job with the cleanup after the work was finished. I was so pleased to have the work completed well!
Connie H. of Portland, OR
Thursday, March 14th
There were a few other companies you competed with to earn my business. What I found was TerraFirma not only had superior products but a far superior track record as well. I take the time to learn about which companies I work with and these guys were nothing short of great. Deryl was a great guy to work with. He clearly explained all the details and we were happy to proceed with the project because of it. Other companies gave our house a quick look over, here is the price now sign. That is not how it should work. We felt more comfortable with TerraFirma and overall you guys won our business.
Margaret H. of Milwaukie, OR
Monday, August 19th
Call center handled my phone call properly and they were able to get someone out quickly. I was presented with a proposal at the time of inspection. Our project is very big so I want to make sure that every last detail is accounted for. It appeared that Bryan did so. Bryan did a great job with the inspection and I feel that the products and design will fix my problem.
Chuck T. of Milwaukie, OR
Monday, February 3rd
Not only did I feel comfortable with the services that TerraFirma was able to provide for my specific project, but I was very confident that Ryan knew what he was talking about and gave me confidence they were the best option for my project. I appreciated the extra time that Ryan spent with me to make sure I knew exactly what the project entailed and how much it was going to cost me. I will be completing the project with TerraFirma.
Angela G. of Portland , OR
Friday, June 7th
I have nothing poor to say about my service rep Josh or the company as a whole. Once we work out all of the details we 100% plan to go with TerraFirma for our project and calling Josh as soon as things are ironed out. I was immediately impressed with Josh and the professionalism of a him and the company. I was also impressed that he was able to asses my situation and provide me with a hard copy of the estimate on the spot.
Niel J. of Portland, OR
Monday, June 10th
We chose TerraFirma because of the explination! We will recommend you:)
Scott A. of Portland, OR
Wednesday, October 19th
The rep sent was very knowledgeable and well spoken. Good job at explaining. We chose TerraFirma because of the guarantee. As I am selling the home you repaired, I appreciate the excellent documentation!
Toby G. of Portland, OR
Wednesday, October 19th
Ryan Lahley came to our home for the estimate, he was professional and personable. The crew was very hard working!
Gary & Christine H. of Portland, OR
Tuesday, October 23rd
The floors on the first story of our home are sinking and have been for years. We finally had someone come out a look at it. Now a marble doesn't even slightly roll. The floor boards don't creek when you walk on them, and it doesn't feel like you are on a trampoline when walking through the home. TerraFirma installed push piers underneath my home and leveled out the entire floor. Chris's original plan called for 3 piers and we trusted his design because of his confidence and professionalism. I am very glad I did. I'm so much more comfortable living in my own home and it is thanks to the exceptional plan by Chris, the production crew and the whole team at TerraFirma.
Scott T. of Portland, OR
Tuesday, June 11th
You are all professionals. The reason I went with your team for my project is because you not only showed the most knowledge in the field, but you also showed the most pride and dedication in customer service and quality of work. Chris Kelly really impressed me with his presentation and overall expertise. After shopping around, we found nobody even close to the professionalism of TerraFirma. We had 2 helical piles and 4 hydraulic piers installed under our home to support the chimney and northern perimeter of the home. They started digging a lot and I was very concerned that I was going to have to redo my gardening, grass and bark chip spread, but TerraFirma took care of that for me. They saved the grass and garden, rebarked and replaced everything to as good as new. Chris did an amazing job with his plan. Nate did a great job with installation and I'm very pleased with the results.
Ben R. of Portland, OR
Wednesday, July 31st
My experience so far with TerraFirma Foundation Systems has been very positive. Everyone that I have spoken with or interacted with has been very polite, courteous and helpful every step of the way. Ryan is a great asset to your company. I appreciate your excellent analysis and think the proposal is spot on what we need. 10/10.
Pat H. of Portland , OR
Friday, January 17th
We chose TerraFirma over other companies because of the price & trust that work would be done properly. TerraFirma's representative was good... friendly & to the point.
O'Reilly C. of Portland, OR
Tuesday, May 15th
We are very impressed with the work. The call center was able to schedule me an appointment convenient to my calendar. Chris was on time and made sure that all my questions were being answered thoroughly. He was very helpful and knowledgeable. It was a very low stress atmosphere. i didn't feel at any time I was being "sold" something. It was a, "here is your problem, these are the best solutions solutions" kind of thing. He made me feel very comfortable. After having a few other people come out to look at my job, it was a very easy decision to go with TerraFirma. Chris was always very available again accommodating to my schedule for installation. Chris is a great asset to your team.