Testimonials for TerraFirma Foundation Systems

My initial call was handled courteously, efficiently and an appointment was set for a System Design Specialist to visit me at my house. Josh was prompt and prepared to give me a full inspection and estimate. We have approximately 500 sq ft of crawlspace dug out about 6" deeper than it needs to be and we needed 3 jack posts installed along the floor beam. Josh was a 10/10. He was very knowledgeable and was able to walk me through the specifics and details. When I proceed with the project soon, I will be calling Josh to make it happen.

The underlying theme from start to finish was TRUST. I felt that everyone was honest about the work, what their intentions were, how it would benefit me if at all, and the price. Josh was our service representative. Josh was perfectly perfect!! The plan that he drew up we felt very comfortable with and the production foreman was able to follow his plan perfectly and get it in to the ground without a hiccup. I'm my opinion there was nothing more they could have done to make me feel better about the process or the job. Exceptional work all around. 

The call center and the System Design Specialist was excellent. Everything was done to my convenience. After the presentation, I felt comfortable with the project and the plan to support my foundation and I believed that the products were the best option out there. Adam was very professional. He truly listened to and addressed my concerns. I was impressed with his passion and obvious pride in the products he provides for his customers. 

Initially we had two things that were our major hold up for not getting the project done in previous years. The first was we are constantly out of town and finding a time where we could have someone come out with both of us present and then be there for the actual installation, forget about it. And second making sure our insurance covered it. Insurance was a quick call the we just put off making, finding the time was a sinch with TerraFirma because they are so accommodating to our schedule. Josh was courteous enough to stay in touch even with our hectic schedule and find time to come out even on a Saturday. We were very impressed with Josh's knowledge and courtesy throughout the time we were in contact. For anyone looking for foundation repair, call TerraFirma and ask for Josh Anderson. I'm so happy with the project and the company that did it.

I enjoyed one of the most rewarding business experiences I have had in a long time. Representatives Danny, Alex and Cam were very professional and cordial throughout the entire repair process. They were meticulous in their preparation and placement of protective barriers to preserve the cleanliness and integrity of our property and did everything they could to maintain that environment throughout the repair process. They were thorough in their cleanup of the entire area when they were finished and personable and friendly the entire time they were here. Most of all they did a meticulous job of repairing the crack in our foundation and left us feeling well rewarded for having chosen TerraFirma to do the work.   Thank you for sending these three men, Danny, Alex and Cam to do the job. They are outstanding representatives of a great company and I hope that you will give them recognition for the great job they did for us. We are gratified for the decision we made to choose TerraFirma.

The project went very smoothly and within the time frames of the estimates. All in all, we are very pleased with the results. I would highly recommend your company to anyone who is in need of foundation repair work.

Your crew was awesome! Very professional and friendly. I will definitely recommend TerraFirma!

I chose Terrafirma because of the price & presentation. The job was completed on time and clean up was to satisfaction.

I am overall very pleased with the clean up and overall completion of the project. Bryan, Geoff and Chad were very professional and friendly people to work with. I appreciate their hard work every day and getting the project complete on time and on budget.

I am totally satisfied with the outcome of the completed work. You guys were great from start to finish. Very professional. Don, Stephen and Tim were very accommodating, professional, attentive and diligent to our needs. Top notch!

We contacted TerraFirma's call center for a free estimate. They were very courteous and helped me schedule a convenient appointment time. Josh showed up right on time. He even called the morning before to make sure everything was still scheduled. I'm glad he did, I might have forgotten. Josh did some tests outside and in the garage and showed me that my house had settled nearly 3 inches. I didn't know it was that serious. Never-the-less I was prepared to get this fixed immediately. Josh had the a very comprehensive plan that was going to fix the settling problem at all weak points. The price was fair and under my budget. By signing on the day of inspection I was able to take advantage of their preferred customer discount witch saved me some extra money on the project. I wouldn't have gone through with the project though if josh wasn't so knowledgeable and professional. Thank you for all your help. -Gail

All work was done well! No mess left at all!

We are absolutely satisfied with the final result of our project. Everyone was very friendly, professional and were happy to answer any questions I had. I will definitely be recommending Darren and TerraFirma to fiends. Thanks.

We were so pleased with Deryl. He was informative and did not treat us (without a clue) like we didn't have a clue! He was very easy to talk to and to answer questions. Thank you! Deryl is emailing us a few different option but we are completely comfortable going with Deryl and TerraFirma. Everything was excellent and we look forward to having our project completed. 

I had a few initial objections to the price. Kevin was very good at working with me to make sure I was completely happy with every aspect of the project. Kevin explained very well the benefits and necessity of getting this project completed now. The long term benefits to the quality of my home and the value of my home are well worth the repair costs. I was most comfortable with TerraFirma's plan vs cost than the competition.  Foundation problem are not going to fix themselves, in fact, they only get worse and more expensive. Kevin was very helpful in making sure we were well informed and making the best decision. Kevin is an outstanding representative of your company and am very satisfied working with him and TerraFirma.