Testimonials for TerraFirma Foundation Systems

My initial phone call was handled with courtesy and efficiency, and I was able to schedule an appointment at my convenience. This carried over with the visit by Ryan who was early and prepared for the inspection. Ryan was thorough and accurate with his measurements and presentation. We went with TerraFirma because of his personality and the way he represented the company. Ryan had mentioned he couldn't guarantee being able to lift the foundation but they were able to get some lift and clost up some of the cracks in my wall. The value of our home has gone up and we were able to successfully sell our home!!

My final rating for TerraFirma is 10/10. We had a great visit by Ryan. He was early to the appointment, navigated through my basement and was able to provide me with a solution and estimate right on the spot of the visit. I didn't except that and I very much appreciate it. The plan that Ryan drew up was a suitable solution to our basement needs and the price was fair. TerraFirma went above my expectations with the proposal and the installation. We look forward to working with you in the future if we have any more home foundation projects. 

Patrick did a great job explaining the work he proposed to do and quickly came up with an estimate and answered my questions promptly. Patrick was very personable and professional. We were still going to have some cracks in the floor but he then proposed we check out their concrete leveling systems, another service that TerraFirma provides. So in addition to the foundation, we decided to lift some slabs and fill the voids. Overall I felt like I received the total package, tackling the project from all angles. It was very nice to go through one contractor for the entire project rather than juggling multiple contacts. No criticisms. 

I was ready to transform our basement into the livable space that we had envisioned when I purchased the house 8 years ago. I met with 4 different companies about the best way to take a comprehensive look at regulating humidity, waterproofing and finishing. There were two companies that were able to do all three services I was looking for and Casey separated himself by his integrity, honesty, and professionalism. I never felt like I was being up sold or pressured into getting products installed that I didn't need or were not necessary. This went a long way with me and it was an easy decision to work with Casey and TerraFirma.

Our experience with Patrick and the TerraFirma was above our expectations. Patrick did a great job. We received wonderful unsolicited reviews on your company. We're excited to have had you do the work. We were comfortable with the products and the plan that Patrick proposed and felt like it would permanently and comprehensively waterproof our basement. Patrick was able to provide an proposal at the time of inspection. I felt like our meeting was more of a consultation that a sales appointment. 

Both guys were professional, personable and competent. Darren was very informative and clearly educated on the matter. Jon and his crew worked very efficient and hard to complete the job in good time. I am very satisfied with their performance.

The problem was we had a ridiculous amount of standing water in the yard. Either the lawn was completely saturated or we had a clogged drain. Something is wrong and we needed it fixed. Ryan suggested that we put a new drainage system in. It would be a very simple process but it just needed to get done. It took no longer than a day to install. Ryan was very precise with what he thought would be the best option for us. He presented the information in a way we understood. It made sense. We had it installed and we haven't seen standing water anymore when it rains. We are happy about the success of the drainage system and impressed with the overall results. 

Your office staff was very friendly and the representative that came out was very good, and there was no pressure. You are knowledgeable and have a great website. The crew was on time and very courteous on all four of the jobs that were done. I will use you again. Repeat business is a great testimonial.

We had multiple problem to address in our basement and wanted to find a company that dealt with all of our issues so we didn't have to bounce back and forth between different contractors. He addressed all issues needed including excavation, drain installation and the use of a sump pump. We are planning to use TerraFirma as our contractor as soon as possible.

I can understand why Casey Moore is successful. He always goes 'the extra mile.' We had numerous bidders come out and estimate our project. The reason that we went with Casey was for a few reasons. He wasn't pushy with sales. He presented the information the best he thought and we were impressed by what he had to say. Another reason is that he was always available. We tried contacting other contractors with follow up questions and they wouldn't get back to us for days at a time. The biggest reason though was because we thought Casey's plan and services TerraFirma could provide was going to give us the most bang for our buck and the best solution. The Answer was easy.

Very professional; Proposal done in an extremely timely manner. Would recommend this company to all my friends. Ryan definitely knew what he was talking about, and I was extremely impressed to know the foreman Drew was equally knowledgeable. I wish that my father-in-law had used TerraFirma on his foundation repair project as well.  Usually dealing with specialty contractors is such a pain in the butt, but TerraFirma was pleasant to work with and I didn't feel rushed or pressured to do anything. We were very comfortable with Ryan and the company, so this was an easy decision to go with TerraFirma.

Thank you Kyle, Levi, and Dakota for being professional and informative about the process. I feel very comfortable having you all in my home. Thank you for all your hard work. I will gladly recommend you and the TerraFirma company to anyone I know. Thanks again! Very happy with Terra Firma's work on my home.

The positive experience started with my conversation in to the call center. She had set very good expectations to what the sales team was going to be performing. Sure enough Jason delivered when he arrived. I love when companies do what they say they are going to do. So I felt comfortable with Jason asking question and doing business through him and the company. Jason was great. Very knowledgable, helpful and easy to work with. If I encounter foundation problems in the future, I will be calling TerraFirma.

We selected the company because we heard good reports. The crew was very courteous and the clean up was satisfactory. Job was done in a very timely manner and looks great!

Your crew kept me updated during each step of the process helping curb my nerves. Ryan answered all my questions in helping in my decision.