Testimonials for The Basement Doctor of Cincinnati

Services were performed extremely well, with professionalism and courtesy. Our free estimate was performed without us even being home.  A very detailed contract was emailed to me with a very fair price for service.  Hunter and Harry were wonderful! They troubleshot all the reasons our concrete driveway and front path were sinking, fixed the slabs, put in preventive measures to try and ensure no future problems would occur, did a quick look around to let me know about what common future problems we need to look out for, and did it all so cleanly and professionally!  They rocked!!!

Mike L was the foreman, he and his crew were wonderful guys!  Very nice workers!

Cody Miles did an excellent job with the replacement of my sump pump and the addition of a battery backup pump! He was ahead of schedule, asked if he could perform the job early, came prepared, and was professional in every aspect of the job. I would definitely recommend The Basement Doctor for sump pump replacement needs!

Rusty and Tyler G. did an excellent job. They worked quickly and cleanly. Very happy with the job.

My asthma is much better now that the mold is gone. 

My asthma is much better now that the mold is gone. 

The crew was very nice and efficient.  I was satisfied with the  work and the end result. 

Dear Mr. Miles, My computer skills prevent me from responding online.  Please accept this letter as a praise for the crew foreman TJ and his crew Devyn, Scott, and Austin.   The entire crew was polite and very neat in how they left our home at the end of their day's work. We have lived in our home over 50 years and your crew tops all other workmen/contractors that have worked for us over all of those years. The crew chief, TJ, was very knowledgeable about the services being provided, explained what would be done each day and when the job was done he fully explained what we should expect from the system that was installed.  All the crew worked hard but TJ set the example.  We would surely recommend that you keep him.  While I don't know your other crew leaders, I would not hesitate to give him a Service Award. Yours Truly, George & Madeline E.  

Corey C and Austin B came out to place a gutter drainage line. They were very nice, professional, timely. This is our 1st time using this company, and it has been very positive. We are having them place a French drain in the summer as well. The crew were even patient with my very nosey 4 year old. :)

Randy had his yearly service check done by Logan H. Logan was very courteous and explained what he was doing, he was very thorough, took his time to explain everything, no rushing them through learning how to operate the system.  They were very pleased with Logan and his work.

We had a leak in our basement/BR and Dave, Austin and Pierre were the team that came to fix it (all the way in Hamersville). They made sure to keep our carpet and entry way clean-thank you! Friendly and professional.

The crew headed by Pat Weatherholt did a fantastic job on a rating of 5 stars I would give them a 6. Their attention to detail was beyond belief. I would recommend the Basement Doctor and this crew to anyone. 

Simply...Professional, Polite & Efficient!

We had no problems!  Your people were some of the nicest we've ever had!

Matt was very professional and kept me informed as he was working.  I appreciated that!  He showed up on time, and I would definitely recommend him.  The reason I chose your company was because though many Google searches, your web-site was the most helpful and informative.