What made you choose our company (Why did you choose us over the competition?)..."Yours seemed the most knowledgeable. Just had our yearly service and Ron Patterson did a terrific job. It is a joy working with someone so nice."
Bonnie & Jimmy B. of Selkirk, NY
Friday, July 15th
The information and background knowledge that was provided to me was very helpful. I'm very happy with the work that has been done. Thank you, guys! I have also told many people about how great of a business Adirondack Basement Systems is!
Maryanne S. of Guilderland, NY
Tuesday, June 25th
- How satisfied are you with the installation we completed for you?
Very satisfied
- Was clean-up satisfactory?
Yes
- What did you think of our installation crew?
Very nice
- What are your thoughts on your Design Specialist and the presentation?
pleasant- not "pushy," Presentation was professional
- Was our office team efficient and knowledgeable?
Yes
- Overall, what were the top two reasons you chose us over another company?
Reputation
Anne and Neil S. of Guilderland, NY
"I was prepared to spend a lot, a lot more to correct problems with my basement. Imagine my pleasure when I learned it would be much easier and much less expensive then I'd anticipated. I truly appreciated your honesty and professionalism. I will be seeking you out in the future for basement windows, wells, and covers. Thank you very much."
Maryanne S. of Guilderland, NY
Tuesday, December 23rd
The completion was very successful along with the clean-up afterward. The Design Specialist was good along with the knowledgeable staff that they have working in the office -- ready for anything. I like the products that your company uses.Thank you
Steve S. of Slingerlands, NY
Saturday, February 25th
We are so pleased with our dry basement. This summer season we put it to the test and it passed with flying colors! We wish we had done something in our previous house. It should be the first thing homeowners focus on. A damp basement smells, is unhealthy, and creates damage to items stored there as well as floors above.
Wanda W. of Slingerlands, NY
Monday, June 3rd
- What did you think of our service technician?
Friendly, efficient
- Did our service technician explain the service to you?
Yes
- What are your thoughts on our office team?
Excellent
- What have you done in the basement after the initial installation?
Poured concrete, floor
- Would you recommend our company to others?
Yes, I have
Mr and Mrs W. of Slingerlands, NY
- How satisfied are you with the installation we completed for you?
Completely satisfied
- Was clean-up satisfactory?
Yes- work area was left better than they found it!
- What did you think of our installation crew?
Friendly, knowledgeable, and professional
- What are your thoughts on your Design Specialist and the presentation?
Tim was very good- explained everything and answered ALL of my questions
- Was our office team efficient and knowledgeable?
Yes
- Overall, what made you chose us over another company?
Liked the idea of the Triple Safe System and the knowledge of your team
- Any additional comments?
Tim explained ALL possible options
Michael Z. of Slingerlands, NY
"Jon and his sales presentation was awesome!"
Darrin M. of Slingerlands, NY
Friday, November 20th
"Technician who same to the house to check the system this year 2016 (Mike Coonradt) was very thorough and made sure I understood everything he had done and the reasons."
Gail H. of Slingerlands, NY
Wednesday, September 14th
"Prompt, courteous, and professional. Very knowledgeable and attentive to my needs while offering solutions and educational advice. Prompt and supreme attention to detail...clean. I was amazed at how clean the basement was when I came down for the inspection."
Robert L. of Slingerlands, NY
Wednesday, October 19th
"My install with Tim and his crew was amazing! I am very impressed with the work they did and how dry the basement is, especially after all the rain last week"
Elizabeth D. of Slingerlands, NY
Thursday, May 30th
We would like to commend the install crew of Sean and Steve for the great job they did for us! They are both knowledgeable, hard working, polite young men. They covered our hardwood floors each day with a drop-cloth and went out of their way to minimize the impact of the installation on our day to day life
Robert and Jean W. of Stuyvesant, NY
Wednesday, July 10th
Adirondack Basement Systems has very helpful and friendly Service technicians that are willing to answer any of the questions you have to the best of their knowledge. Along with the office staff they are very helpful with positive attitudes and i have always been happy after hearing the answers to my questions. After the installation i have painted the walls and floor. I would recommend Adirondack Basement Systems.
Bruce F. of Coeymans, NY
Monday, July 1st
"We're very happy with the job, well done and nice guys!
Robert & Nancy I. of Schenectady, NY
Monday, August 22nd