Rene was great in her calls and email to me. She was always very attentive and careful to provide just the right amount of guidance and support.
Cole Tatge was very very good. He spent much time with me, going over every detail and all of the rationale for the process and procedures. The presentation materials were excellent and the video was helpful.
David Ezelle is an exceptional co-foreman. Together with Richard, the foreman, they made a cohesive pair. I was especially pleased that, in spite of some difficulty with the graph they were given, David and Richard went the extra mile to resolve the issue rather than merely going back to Davenport. David was especially professional in the way he approached the job and the way that he communicated with me. He was very careful regarding the preparation of the materials and equipment and the way that he completed the work. My driveway, sidewalk, and steps are now safe and neat. in spite of some difficulty with the graph they were given, David and Richard went the extra mile to resolve the issue rather than merely considering going back to Davenport.
David and Richard were very careful to provide a thorough cleanup. They are especially meticulous, given the kinds of materials that they work with.
I had tried to secure a local company for slablifting. I used Thumbtack. I only received a call back from one large company that is located in Missouri. Of my three inquiries, I made an assumption that they did not necessarily want to deal with senior citizens. That is my personal assumption. I subsequently used Home Advisor and found MidAmerica Basement Systems. I couldn't believe the exceptional professionalism and gracious care of each person with whom I was in contact
Patricia C. of West Peoria, IL
Wednesday, June 13th
Mary called into the MABS office to let the team know about the great experience she had with her service technician, Kyle, and how much she is placing on the system that we installed, and are maintaining for her. Watch the video to hear the actual call!
Mary E. of Clinton, IA
Tuesday, July 31st
When Denise first purchased her home, she knew that she would want to someday finish her basement. After a few years of living in her home, she began to notice water seepages, putting her basement finishing project on hold. She knew that she couldn’t afford both basement waterproofing and basement finishing, so instead she left the basement unattended.
When Denise heard of the WQAD Dry Basement Giveaway by MidAmerica Basement Systems, she thought she would give it a shot. Design specialist Joe Sarb, had inspected her situation and informed her on what she would need to do to fix her leaking basement. The day finally came when the winner was announced and Denise couldn’t believe it. She received a full perimeter drainage system, WaterGuard, and a TripleSafe sump pump. Denise also added CleanSpace Wall and a spray foam installation to help decrease humidity levels and increase the efficiency of the basement. She now has a dry basement that she can either leave the way it is, or finish it the way she would like.
Denise S. of Monmouth, IL
Wednesday, November 15th
Zach and Lindsey tried to sell their house last year, and during their inspection an issue with their foundation was discovered and the sale fell through. They knew they would have to get the problem fixed if they ever had any hope of selling their house.
Luckily, that was the same time MidAmerica Basement Systems was running a foundation repair giveaway contest. As the lucky winners, Zach and Lindsey got the repair work they needed.
They were able to sell their home this Spring!
Zach S. of Davenport, IA
Wednesday, June 13th
They were very professional and made sure that everything was cleaned up and put back in place. Excellent job and would highly recommend them.
Beverly T. of Pekin, IL
Friday, September 15th
Crew was Levi & Scott. They did excellent job, conscientious, and thorough.
Richard M. of Geneseo, IL
Monday, June 19th
The crew with richard / francis were prompt and professional. Work was done as specified , and work area left clean . Work date was kept as communicated thru customer service. I was pleased with the company and the work, I recommend them.
Tom L. of Andover, IL
Friday, September 15th
Cole was very thorough with his explanation of services. Very personable. The company has a very professional quality in their customer service, on the phone, via email and in person.
Roberta M. of East Moline, IL
Friday, September 15th
Found company with an internet search for pool deck cracking. Cole came out and gave us an estimate, and then gave ideas on others things to go with driveway. Crew did a great job. Looks good cleaned up great. They also showed up on time.
James S. of Rock Island, IL
Thursday, August 31st
"Dustin was particularly knowledgeable and communicated what would be done in a most professional manner. A great asset to the company, I'd say!!!! Richard Brown was courteous when he arrived and explained what would be done and the time it would take. Both Frances and Brandon were polite and good workers as well. I had seen signs around time. Frankly, I didn't get any other bids, and I'd say that was because I liked what the salesman told me about PolyLevel. My brother who's an engineer had just been researching this product and thought it sounded really good."
Barbara M. of Davenport, IA
Friday, June 16th
Levi and Scott were very professional, and obviously knew what they were doing. They were extremely pleasant and considerate and made absolute certain I was satisfied with the work they were doing. They arrived on time and worked non-stop until the job was completed. After completing the job they made sure every thing was picked up and even swept the driveway.
Steven C. of LaMotte, IA
Monday, June 19th
We chose MidAmerica Basement Systems after my wife found you on the internet and researched the product and then contacted you.
David Ezelle was very professional and did very good work and explained everything very well.
Doug B. of Oakville, IA
Wednesday, June 13th
Not Rain or hail or dark clouds could not deter Richard and Francis from their appointed rounds! A troublesome pump and a funky phone could not defeat the 'super level'-ers from overpowering any obstacle. I don't think the heavy stuff's gonna come down for quite awhile. Thanks for a job well done.
Casey C. of Durant, IA
Friday, June 16th
Richard did a good job communicating with us & reviewing the job before & after. Very professional; crew had to schedule 2nd day later to come back after utilities were marked. We chose MidAmerica because your company did my mom's crawl space & did a very good job. Perception of high quality in everything you do
Dave C. of Dubuque, IA
Thursday, August 31st
Richard and David were great. They worked very hard and did a great job with cleanup. Our design specialist, Cole Tatge, was very informative. The cleanup process was perfect. We chose your company because we believed it was a better product, and our sales person was excellent! Our driveway looks great!