Testimonials for Frontier Foundation & Crawl Space Repair

"Mike, Jovon, and Cameron came to my house in Springfield, TN to install structural support to my foundation. They were all very personable and professional as they took the time to explain/ walk me through the process they were going to work through for during their installation. When I told them I had a newborn baby upstairs, they actually did their best to stay quiet as they worked. They never woke the baby up from his nap. Even though they took their time to explain things and worked quietly, they remained on track and completed the job faster than I expected it to take."

"Jovon and did a great job fixing my back patio which had a cavern open up under it, he was early, went over everything with me, was able to level out a huge crack, sealed all the cracks and the gap that had formed between the concrete patio and the brick house. He was very professional and knowledgeable. Also many thanks to Logan who came out a few weeks earlier and set up our plan of attack."

"Elijah and the crew were great! So helpful and excellent communication. We are very happy with our waterguard system. Definitely recommend!!!"

"Our experience with Frontier Basement Systems has been positive from start to finish. My husband and I had a couple of other companies come over and assess, but Tim Sapp from Frontier was, by far, the most down-to-earth, personable and kind, which was why we decided to go with Frontier. It was a quick and easy decision once we met with Tim. Tim spent over 2 hours in our home during the first visit, inspecting our house and sharing his recommendations. The staff at Frontier is very organized. We were given paperwork, a schedule, follow-up calls and everything that was needed during the weeks leading up to the actual project. My husband and I had many phone conversations with Tim. Tim almost always answered his phone, and if he was in a meeting or on another project, he always returned our calls very promptly. Throughout the entire process, he has been of great assistance, and offering assurances along the way. Even after the project, I’ve had 3 different conversations with Tim – 2 questions regarding new construction, and 1 question about an issue with the website not working when I tried to vote for Lael for the “Wow Service Award”. Tim never seemed to mind answering his phone after hours or even on weekends, even when we were just planning on leaving a quick message for him to call us back the following Monday morning. The customer service has been exceptional – and also from Lael and the crew. Lael is very personable and caring, and he has shown exceptional leadership during the course of this project. I noticed that he wouldn’t ask his crew to do anything that he, himself, wouldn’t do. For example, at one point he immersed the entire upper part of his body down into a deep hole in order to adjust a plate (which I don’t think many people could handle – myself included). Lael was also kind and down-to-earth, as was everyone in the crew. I was always greeted with a smile by crew members, and they would always take time to explain what they were doing, if I was curious about the process. These guys worked their butts off for 3 days – with a positive attitude. They even cleaned up after themselves. They all worked together as a team. Tim and Lael always seemed to communicate very efficiently with each other, even though they would be at different sites, and Lael and his crew seemed to communicate with each other very effectively, which created supreme efficiency. We want to vote for LAEL for the “Wow Service Award”. His name wasn’t on the website listed under “foreman”, so that’s why we’re mentioning here. LAEL = WOW SERVICE AWARD"

"Sandy and her crew were great. On time, professional. Explained everything they were doing. Respectful of property. Elijah is also very helpful. Explained our overall projects thoroughly. Good group"

"Frontier Basement Systems is awesome! I live in a wet area and my Clean Space and Super Sumps give me such peace of mind. On my last service visit for my annual check of the pumps and clean space, the service technician, Jason Walz was extremely thorough and professional. He answered ALL my questions...…and I do normally have a lot of questions! I appreciate his patience tremendously. I am glad to tell anyone I know about Frontier Basement Systems!!!Update... I just had my annual service for my Clean Space and sump pumps and the service technician, Morgan, did an excellent job. He arrived right on time (which I REALLY appreciate) and did a thorough job inspecting the equipment and crawl space. He patiently answered any questions I had and explained what he was doint. It's hard to measure how much peace of mind I get from knowing my house is protected from water damage. The crawl space is easy to forget until there is a problem......out of sight, out of mind......but knowing the CleanSpace is there allows me never to worry. The annual inspections just add to that peace of mind. Frontier Basement Systems is awesome!!!"

"Adam and Thomas were professional, courteous and respectful. Today it isn't often to come across such great workers who care about the customer. Hats off to these two professional technicians. Also, Jennifer in customer service went above and beyond to fit me into their schedule much sooner than promised. I am completely satisfied with FBS."

Work was done quickly and accurately. It was a pleasure doing business with them.

"Nick, thank you for providing great service concerning our foundation evaluation. Please accept our bragging as a small token of our appreciation. You are a great professional!"

"Had Frontier Basement Systems install a DryTrak Two-Stage Waterproofing System in our basement. Technicians, Zack J, Harold, Rich and Matt were on-time and very professional. Would highly recommend this crew for your job..."

Bill B. noticed some cracks in the foundation walls of his Clarksville, TN home. Worried about the structural integrity of his property, he called Frontier Basement Systems for help. Upon inspection, the company's certified foundation repair technician detected a foundation settlement issue, which was causing the basement wall cracks. To fix that problem, steel piers were driven deep into the ground to a depth where the strata is compact enough to support the building structure. Braces attached to the piers were then used to lift the foundation and, as it was raised back into its original position, the cracks closed and disappeared. Bill is very happy with the results and the fact that he will never have to worry about his home's foundation again. His house is back on solid ground, for life. Frontier Basement Systems offers a full range of effective and permanent solutions for all types of foundation problems, and the company's commitment to providing outstanding customer service makes them the most trusted foundation repair company in Nashville, Clarksville, Bowling Green, Jackson, Murfreesboro, Antioch, Franklin, Owensboro, Hendersonville, Lebanon, Columbia and surrounding areas.

  Daniel S. from Franklin, TN had just finished his basement when it began to leak, ruining the insulation and wall finishes that were just installed. Having hired Frontier Basement Systems four previous times he knew that they were the right company to fix his basement. When asked for the top reasons to hire Frontier Basement Systems, here's what Daniel has to say: "Honesty, integrity, good work and they do what they say they gonna do -- and come up with a quality product!"

Bob B. has been living in his Russellville, KY home for many years and as time went by, a combination of the changing climate and new building developments in the area turned his basement into a flood-prone nightmare. He found himself losing sleep every time the weather forecast predicted three or more inches of rain because he knew he would wake up to a wet basement. After going through several severe flooding situations where his existing sump pumps just couldn't handle the amount of water pouring in, he decided to call for help. Through doing some research online, Bob found Frontier Basement Systems and decided this was the right company for the job. Frontier Basement Systems came right away and immediately began to fix the drainage problems that were causing his basement to leak. They made corrections to the discharge line, improving drainage by installing a full perimeter WaterGuard interior drainage system and a TripleSafe sump pump system to handle any amount of water that would come in. Bob's basement is now dry and hasn't flooded since. No matter how much precipitation is in the forecast, he can sleep having the peace of mind of knowing that his basement is protected. In fact, he is so happy that he is now recommending Frontier Basement Systems to his family, friends, congregation and neighbors. "We know that my house is worth something now, instead of being a house that is just worthless," he said.

A few months ago, Tom T. and his wife discovered that their home had a tremendous water problem in the basement and they called Frontier Basement Systems to help. Tom is very satisfied with the work done and is confident that his basement will now stay dry… all the time! Frontier Basement Systems is the premier basement waterproofing company in Nashville, TN, and also serves Madisonville, KY and surrounding towns.

Buddy H.'s home in Madison, TN had serious moisture issues. Doord were sticking, windows wouldn't open and the air indoors was so humid, it was hard to breathe. As a savvy homeowner, Buddy began to research online looking for solutions and he located several companies said to specialize in moisture control. After having a few of them coming in for an inspection, Buddy chose Frontier Basement Systems for the job. " I chose Frontier Basement Systems because they were the most professional and most knowledgeable"  He was very impressed with the system design specialist who came to inspect the home. "He crawled all under the house, he took pictures, and he showed me exactly what my problem was, and he told me exactly what I needed to do to fix." The crew that came in also impressed him with their friendliness and courtesy, delivering the job on time an cleaning up after themselves. "I could not be more happy with the workmanship" - says Buddy."We have a recording studio in our home and we host singers on a daily basis, and the singers have commented on how much easier they can breathe. Our air is dry and clean, our home smells clean, our business is doing very well because of the atmosphere that has been created by the work done by Frontier Basement Systems" -.- he explains.