Testimonials for Frontier Foundation & Crawl Space Repair

I was very pleased. We had the Waterguard system installed in our flooding basement. From the initial consult with the salesman. Richard, who actually knew about construction instead of just a product. We had a lot of questions and he had answers for all. The day of install, they arrived late in the day, I would have thought this a detriment but Fernando and his crew were professional and I don't think I have seen a group hit the ground running faster who weren't getting shot at. During the entire project he would answer questions, what if, etc. I consider myself a handyman/DIY kind guy but at no time did I feel like I was being talk to. I was talked with. I will say, even if the system totally fails (which I highly doubt), I want him and his guys to come back because I will know the work will be done right and quickly.

Morgan performed our annual maintenance. I recommend him for hero of the month! He is an asset to the company. He deserves a 10 plus!!!

Janine scheduled my first time free inspection and she was so friendly! She was the nicest person I have talked to in 30 years!!

Tessa was so pleasant and did such an awesome job scheduling my appointment.

Everyone involved was very friendly and helpful. The crew did the best they could with the materials they brought. The weather played a role in that and if I had it to do over I would have waited until summer to have the work done. The crew did try to repair things and I appreciated that.

Fernando, His crew did a outstanding job. They were very nice and knew what they were doing. We really trusted them, we left our home open for restroom while we were out of town. Great all around.

Very pleased with the work. Cleanup was excellent and the crew/foreman was very courteous. Aaron was very professional and courteous as well.

Walter was amazing!

I just want to say the work team who just spent three days at my home installing an encapsulation was excellent. They did an excellent job and were a pleasure to have around here. Joe, Raul and Gabriel are excellent workers with great teamwork. I had a great lunch with them. Thanks for sending a great team to my home!!!

To Whom It May Concern: I received in the mail yesterday a survey form, along with a request that I fill it out and return it to you. To just fill out the survey form and return it would only tell a small fraction of the story, I have chosen this method to tell you the whole story. For the past couple of years I have been doing my homework trying to figure out the best way to overcome my crawlspace swimming pool, and the cost of doing so. I have arrived at the conclusion that there were only about two ways to solve the problem, and that the cost would be somewhere between $10,000 and $15,000 depending on which way I decided to go.  Then there was the "Home Expo" here in Bowling Green, where I picked up information on your company and a local company offering close to the same product. Preferring to go with the local company, I called them and made arrangements to get an estimate for the work. After four visits to my home beginning on March 23, wasting over 3 hours of my time, I still do NOT have a written estimate (from the local company). And however, the verbal estimate I DO have does not include the SmartSump, WaterWatch II Alarm, Ice Guard, nor the "I" beam for over the crawlspace door and is still over $1000 higher then yours. An appointment was made for April 19, and unlike your competitor, Mr. Layne Gebers was on time, took less then two hours, went over everything, and I ended up with a written estimate right then. You were then given a check for half the cost and arrangement were made as to when you would be at my home to commence the work. On the date and time arranged (April 30), your work crew was here, went to work and the only time I was them stop during the workday was for a short lunch.  They were through, methodical, neat, polite, and from what I can see of the finished project, highly skilled and knowledgeable about what they were doing. During the original telephone call to set up the date for the work to be done, it was determined that the work would take 4 or 5 days. You were dead on the money with this estimate. Your crew finished up in 4 days and did so by staying late on the fourth days to complete the project and the final clean up. As for the clean up itself, they made one hell of a mess!  Taking out all the insulation, a sheet of plywood, bringing in gravel, ext.  After they were done, I went around to do my own clean up and was unable to fill a one pound coffee can with debris.  Now that is one GOOD job of cleaning up a king size mess. I had expected to spend the better part of the morning cleaning up a mess, but that was not the case.  I was and still am impressed at the clean up done by your crew. You asked if I would recommend your business to others looking to clean up their crawlspace, my answer is simple, I would not hesitate a heartbeat to recommend you to anyone.  I am 60 years old and spent the better part of my life in various parts of our great country.  During this time I have never been one to offer praise lightly and have had to spend a lot of time fighting with companies to get them to honor the minimums in their contracts. You also ask if you may use me as a reference; the answer is YES! I am very favorably impressed with the way your company handled everything from A to Z! Ralph Schwartz  

The service technician that came to my home, LT, was excellent, professional, friendly, clean cut, and did a great job. I've been a customer for a few years now and have never had a bad experience!

Your men did a good job and we are pleased with their work. We are also thankful that you were able to move up the date as we are preparing for our move to Lexington.

"Love their work, very customers centric. Did a real nice job, drying out my crawl space and adding new piers and jacks to our floor joists."

"Hermes and his crew showed up in time every day, and he was very friendly and professional in sealing our crawl space. He answered all our questions. Thank you Hermes!"

"Robert was great! He was upfront, took great pictures and explained everything to us in a way we could understand. He even drew us examples of what he was talking about!"