Testimonials for The Basement Doctor of Cincinnati

I am beyond pleased with the job performed by Mike Pritt and his crew (Bradley and Brian)!!!! I had several quotes to have my basement waterproofed and the basement doctor was the most reasonable. I just had a good feeling when discussing their product offered and the process with the sales rep for NKY. They called when they were 45min out, they were on time, professional, polite, thorough, and always took a moment to answer any questions I had along the way. As soon as Mike arrived before they started anything he walked me through everything that they would be doing. They took time to Prep and make sure my entryway was covered, my furnace was wrapped in Plastic, and all of my other belongings left in the basement were well covered before they started to bust up the concrete. They communicated through the whole process and let me know when they would be leaving for lunch and never wasted a minute when they were there!!!! It took them 2 days to do the job and my basement was cleaned up and left how they found it. The area in the side yard where they had to dig for the discharge drain looks amazing, you can barely tell they had to dig a 50-foot trench! They precisely dug it up so that when they put it back together it fits like a puzzle! I seriously could not be happier with them, the company, and what they provide. They have their OWN patented product for the water to drain through. Everything is theirs, they don’t sub-contract out and you can be comfortable with who is entering your home. Thank you so much again Mike Pritt and crew I will be recommending you and your company to everyone I know!!!!

Terry did an excellent job installing the beam and SmartJack System.  Rafael did an 11 out of 10, a very hard worker and cleans up beautifully.  He deserves a raise.

We recently hired The Basement Doctor to raise a slab in our master bedroom and master bath. Our sales rep, Matt was knowledgeable and easy to work with. We were able to schedule to have the work done in a reasonable time frame. Their crew was friendly and professional. Kevin was our foreman and Andrew was his assistant. They were experienced and focused. We were satisfied with the work done. After cleaning up they were on their way. I would recommend them to my friends and acquaintances.

No complaints so far.  Your servicemen were polite and courteous and didn't leave a mess.  Thanks!

Andrew H and Jared showed up to lift a concrete slab in my breezeway. I watched these guys do their work and felt confident that they knew exactly what they were doing, they were both professional and patient with their craft. The slab is where it's supposed to be and I would highly recommend the basement doctor along with Andrew and Jared if you are in need of concrete repair.

Kevin B and Andrew Q from Basement Doctor did a excellent job lifting the slab under our Blanchester, OH warehouse. I was shocked by how quickly and cleanly they worked. I didn't have to empty bookshelves or move desks. Polite, professional, and Covid compliant without having to ask. I am very happy that I chose Basement Doctor!

Kevin and Andrew were great! We had to have our sidewalk lifted to the proper height to our porch, to decrease the height of our step. They were very meticulous. Great to have quality work done with no issues!!!

Andrew and Jared arrived early. They were very friendly, professional and kept everything cleaned up along the way! We also very much appreciated Debbie calling us with reminders since we scheduled for now late last fall, and to Donni for getting us started. Now, we don't have to worry anymore about a section of our patio crawling down our hilly backyard! 

I am VERY impressed with The Basement Doctor of Cincinnati. The project results were excellent, and they stand by their work. They went to great lengths to ensure I was satisfied. I couldn't be happier. I highly recommend.

We decided to have our driveway leveled due to the high cost of replacement. They came out did an estimate which was a fraction of the cost of replacing it, we scheduled the appointment and they sent two of the most polite and professional gentlemen out that I have worked with in a long time. It seemed they never took a breath till the job was done then took the time to explain everything step they had taken to get there. The drive and sidewalk are now level and seams sealed to prevent this from happening again. Highly recommend the company and I am sure they have other great team members but I would request Andrew and William as I know they will give you the extra effort and do an amazing job.

A customer called into the office to let us know that Kevin was out at her house and he did a great job.  

Kevin and Andrew were professional and courteous. They completed the job of lifting patio and walkway concrete to my satisfaction and walked me through the job upon completion. I would recommend Basement Doctor and this crew for other similar jobs!

Drew, Levi, and Keith came out and fixed my sinking driveway then caulked and sanded the joints in the concrete. They did an awesome job which created excitement with some of the neighbors who now want to have their driveways corrected too. I'll happily recommend to them The Basement Doctor of Cincinnati.

I was very impressed with the commitment, dedication, and results of The Basement Doctor's concrete-leveling service! Specifically, Kevin Brandenburg and Keith Hoghett were professional, courteous, and stayed until we were all satisfied that the job was done to perfection! Thank you!

Andrew Hardin and team were courteous, professional, and thorough. Highly recommend!