Testimonials for Quality 1st Basement Systems - New York City

I am very satisfied with the job Quality 1st has provided my home with. The staff was very generous and offered me additional assistance at a very reasonable rate.

My salesman Nick was informative without being pushy. He made me feel like he was trustworthy and that put my mind at ease. After thinking about fixing my basemtn for fourteen years, I am very satisfied with the job. The installation team did a good job and left the place clean.

I could not be more pleased with the outcome of the installation completed last month. We have had one heavy rain since and there was not a drop of water anywhere in our basement. We truly believe that our days of living with a wet basement are gone forever. From my initial telephone call for information after finding your company on the internet, I have had nothing but positive experiences. The office support staff was polite, professional and knowledgeable throughout. My inspector Nick certainly did not disappoint. He had a great combination of knowledge with genuine care and concern for our needs it was a true pleasure meeting with him.The installation crew was also top notch. Not only was their craftsmanship excellent, they were respectful and thorough in every aspect of the work done.

The Company was very professional and the cost of their service was less then other estimates from similar companies.  We are happy with the choice we made and would recommend it to anyone.

Thomas answered all my questions. He was very efficient and thorough in his explanations.   

Overall I am very very satisfied with the waterproofing job completed in my basement. Quality 1st Basement Systems does great work. My inspector Nick was excellent, he helped me understand WHY I had water issues in my basement and offered a solution that works. The office staff was polite and did an excellent job on giving me the first available appointment for a free estimate. The installation crew did a good job and finished everything in one day. They were on time, professional and cleaned up after themselves. 

The office staff and salesman's presentation were very good. I was waiting for a storm to come so I can check the work done.  After a storm passed, the basement wasn't flooded!

I was very happy with the work that Quality 1st has done for me, the installation crew was very professional and hard working, the office staff was informational and pleasant.  I decided to move forward with Quality 1st because the design and quality of the product and the level of comfort with the staff. Given the cost, disruption and mess, I have to say my experience was infinitely better than I expected. You show great pride in your work!

I am so satisfied that I chose to use Quality 1st to waterproof my basement.  After finding your company on the internet, the salesman and his presentation were so good and informative.  The information you sent ahead of time for me to read was fantastic, I felt prepared for my appointment and knew exactly what to ask!  No one tried to force me to do work I did not need and there was no pressure on scheduling.  At this time I do not have any references for you but I will refer you to people in the future who I know need your services!!

The salesmen and his presentation were very good! I thought thought about fixing this problem for the last year and was very impressed by your information and explanations about the job. The office staff was very good and the installation team did good work.

I went with your company because it was referred by a friend. Your office staff was pleasant and salesman was very informative. I was very satisfied with installation and your installation crew.Your company is very professional and is very fortunate to have such hard efficient workers!

Work was very good, even when we had some minor leaks, your staff was very attentive to our needs and the response and service was excellent.

I have already recommended your company to some friends. Since the day the job was finished, it rained for 3 or 4 days straight and not a drop of water was to be found! Thanks for the excellent team you sent to my house.

We are so happy with our crawl space. We have been fighting a mold and water problem and I think we finally solved it.

I am sorry I didn't call you earlier. This job was done very well. I get no more water, not even a drop. The sump was the one we needed for the water we got in the basement. Thank you for giving me my basement back.