Testimonials for Quality 1st Basement Systems

The installation crew was very easy to work with and the office staff was very efficient.  Dan was our salesman and he was very personable and thorough, I was convinced your system was unique and able to solve my H2O problems.

I had the cement around my pool raised and Quality First was a pleasure to deal with. It started with my initial phone call where the representative was very friendly and helpful. They arranged for a sales rep to come out for an estimate and the rep Bill Paterno was a great guy, very easy to deal with, and no pressure presentation. He gave me 3 options and explained them very well. On the day of the work, the crew was awesome. Very friendly and the foreman Ramon was patient and explained what he was doing and how it would fix the issues. He didn’t rush, allowed me to ask questions and they left my yard just as they found it only now my concrete was no longer sinking. Thanks for a job well done and I would recommend Quality First without hesitation.Thank youJoe

The team took the time to explain everything to me in detail, laid out all my options, and installed everything with ease. Thanks to Quality 1st Basement for fixing our issue so quickly!

The installation was done neatly and in a professional manner. The presentation was excellent!

Great job. Great work.

Knowledgeable, professional and polite. Great warranty!

I was just dealing with a leak in my ceiling, floor and basement all at once late on a Friday night in the middle of a heavy rainstorm. I called the emergency number and spoke with Dan. Dan was extremely knowledgeable and very helpful over the phone as he walked me through each possibility that could be causing my problems. Although the problems could not be fixed at that very moment, Dan gave me several questions and tips to use before the basement estimate, and ask the roofer that was scheduled to come out the following day. Once I find out what is NOT causing the problem with the roofer, I will be calling this company to come find the problem and fix it once and for all!!!!

I had a great experience with the office staff. The installation was neat and professional and the crew did a nice job. The inspector was very knowledgeable, and overall I was satisfied with this job.

I just wanted to be more personal than a survey. I spoke to Deva from your office, what a great personality. Very helpful from an office point of view. Ray Rinnier is a great guy and really knew his trade. He was on time, did not hesitate to take his shoes off. The man climbed around that crawl space like an oversized gymnast. He explained every test in a way for me to understand. You can tell the guy loved his job. I will recommend Ray and your company to everyone. Thanks so much!Joe and Michelle

DryGuys exceeded my highest expectations in addressing basement water issues. Anthoni and Bill installed the Waterguard system with a new sump, pump and battery backup in a timely, professional manner. Highest compliments to Dominic for designing my system and Anthony and Bill for installing it. DryGuys gave me my basement back. Thanks guys for a job well done! You clearly are the best!

Absolutely amazing! Very professional, articulate, and provided the right solution. I had a disaster and they were able to fix it. I now have nothing to worry about. Once again thank you!

Very helpful, professional customer service displayed from the technician and his helper. Installation went perfect and came out very clean!

One guy from the team came out to assess the issue. He determined that the concrete needed to be removed to place a larger tube and would take 2-3 hrs and he was prepared to complete the job that day. Unfortunately, I had an appointment and could not accommodate 2-3 hrs. He was timely, pleasant and appropriate. Thank you.

Super nice, professional men did the job thoroughly and very fast.

The service went great. The Service Technician and the office kept in touch. Our dehumidifier was leaking and he fixed it, and now it runs like new again.