Testimonials for American Waterworks

I chose to work with American Waterworks because the method of raising sunken concrete was more effective and durable. The service of the office staff was great. They kept me informed with email updates. The design specialist gave a thorough evalutation of the project, explained the process, and provided good information. The installation crew did a very good job! The Foreman explained what they were doing as they worked and answered my questions. The job site was left clean and finished. 

Very happy with the entire experience! We were referred to American Waterworks by another contractor. The office staff was excellent with scheduling our appointments and the follow-up. The Design Specialist, Reed, was very knowledgeable and friendly. He explained exactly what would happen and was very accurate. Dylon was the Foreman for our concrete leveling project, and the installation crew was a fantastic group. It was a very hot, humid day, but the guys were in good spirits. The cleanup was great! 10! 

I'll recommend you to anyone I hear of in regards to working with cement leveling!!  I was very impressed with the design specialist!  He was very thorough & explained everything.

We would recommend this system to anyone.

Crew was very courteous and had good work ethic. Very impressed with the difference it made. Expected to see some improvement, but this went beyond our expectations.

I was very impressed with how quickly the job was completed, including cleanup.

Your workers were hard working with a difficult situation in my basement. They did a nice job.

Our basement was a big project with 2 different levels. The guys started on Monday and were done by Thursday. They were very courteous to us, our kids and home. I felt bad all the running up and down the stairs they were doing carrying broken concrete and stone. But they worked hard and I really didnt see them just stand around. Was very impressed. It has been tested and our basement is dry! We now don't panic when it rains!!

What a wonderful hardworking crew!  Clean up was super!  Never a doubt if anything went wrong it would be taken care of.  Complete trust in your staff!

Thank you for all your hard work, patience and understanding. You all have worked very hard and long hours to complete the job and I want all of you to know how much I appreciate it. I know it was not an easy job. Thank you! 

The crew came earlier than scheduled, worked extremely hard, only took a short lunch break. They explained things to me well and asked me what i wanted done if something came up and gave me what options I had. I have a crawl space that they had to go in for the piping to the sump pump. They were very polite and what an amazing job they did. Very impressed with their knowledge and work, I would Highly recommend them to anyone with water problems in their basement.

The Service Technicians came to do an annual inspection/service on the basement waterproofing and window installation we had done last summer. The technicians were great! They are polite, professional, and very knowlegeable. They explained everything they were doing and answered all of our questions. Highly recommend! 

We really enjoy your crew coming!! They are prompt and Very Professional when they are here!! They take the time to explain what they did and answer all of our questions. They come prepared with everything I requested when I made the appointment. We asked about your radon system.....Totally Prepared!!! We bought the system!!!  😁 We totally recommend your company!!! I would give American Waterworks a 10 Star!!!!! Dakota and Tyler were here to install our radon system. We were Very Happy with their work!! They were Courteous and ready to answer any of my Questions. Everything was cleaned up when they left. All your crews that have come here, were Always Professional.....Very Well Trained!!! Thanks American Waterworks!!!

The office staff was quick to set up our appointment. The service technician, Kyle, patiently explained the entire process for our waterproofing annual maintenance. He answered all of our questions, was friendly, and very accommodating. We are very pleased with the service department! We will continue to use American Waterworks. See you next year! 

The office staff was very helpful! The Design Specialist, Dustin, went right to work inspecting our home. He was very nice and really knew what he was doing. The installation crew was very good and well organized. They did a really nice job and cleaned up everything very well. We are very satisfied with the entire process!