Testimonials for American Waterworks

The salesman/designer arrived on time, reviewed the basement, discussed what his system would be like and answered all of our questions. Since we had done some research and learned about what a system might look like and cost from neighbors and other resources, we were comfortable accepting their bid. The system starts with a hole in the basement floor with a pit beneath. A large pipe runs from the hole into the basement, then outside. A fan mounted outside, that runs 24x7, pulls the radon gas from beneath the basement and exhausts it outside, above the roof. The work crew of two arrived on time, along with the electrician they had hired to add an outlet outside near where the fan would be installed. The entire job took only 3 or 4 hours. The crew was courteous and answered all of my questions that came to mind. They cleaned up after themselves and we were left with an operating radon mitigation system. They did a good job.

I highly recommend this company. We had high radon levels in our home and the American Waterworks team did a great job installing our mitigation system. Before the install, Michel, our sales rep, came in and explained the entire process in great detail. The install team was on-time and very professional. We just received our test results and we are at less than a 0.7 pCi/L from a 9.7! You will likely find a company willing to do this job for a little less but you get what you pay for with American Waterworks!

My daughter got work done by American Waterworks and she was very pleased with the sump pump work so she recommended me. My experience with my design specialist, Eric Hazelton, was great because he showed and explained everything to me, he was prompt, and he was here when he said he was going to be. He was very helpful and always followed up with me. My experience with the crews was thorough, helpful, courteous, and they were here when they said they were going to be here. I would refer American Waterworks because they did a good job for me, got everything done that was supposed to get done, and everything is working well! 

Jeremy was very knowledgeable and courteous in his presentation and the program he showed us on the laptop was impressive.  It was as smooth a job as could have been with the age of our home & layout.  The new sump works great and the sanidry does its job well.

Shane was very thorough and personal.  Prompt on call backs.