Testimonials for Northland Basement Systems

Saw Northland Basement Systems commercial during the TV-6 news. We found the office staff to be pleasant and helpful. Our sales representative was very thorough, answering all of our questions. The installation crew arrived as scheduled, were well mannered, and left no mess following project. We are thrilled with the results-just as your company promised. 

Office staff was very nice.  Crew arrived on time, walked me through the job and got to work.  Very good workers, didnt stop till the job was complete. Very good clean up, except for the floor being level again, you would never have known they were there.  It was nice to see all of you young people take pride in your jobs. Good work attitudes and hard work is what makes America great. Thank you.  

I would recommend NBS if expericiening any concrete settlement. The office staff was helpful, my design specialist, Corey, was very professional, the technicians were polite, arrived as scheduled, and left no mess behind. The Polylevel injection foam was a very cool set up to fix our problem.

Our first experience with NBS was great. The office staff sent us an information packet before our representative came which was very helpful. Our representative Dennis, showed us a nice video on the process. He was very polite and courteous. The foreman Matt, work ethic was fantastic! He never stopped doing a great job. The crew cleaned up better than most contractors, and Matt performed his work in a timely fashion. He was very professional and courteous. He is a very diligent worker.

I went with Northland Basement Systems for my basement waterproofing needs because of the professional feeling i got from them.  The installation crew that worked here made me feel safe being in the house alone with them - which is a big deal for a mom at home alone with her child.  The Basements Dry, which is wonderful.  Thanks Guys :)  

Great experience - everyone was knowledgeable & friendly, our installation crew, Dylan & Jim were fantastic!  Answered all questinos & cleaned up every night.  Workmanship was excellent ! 

I first heard of Northland Basement Systems after receiving a post card from them in the mail. The office staff was very courteous and helpful, as well as our representative Dennis who did a great job explaining everything. The crew arrived on time and started immediately. They were very courteous and cleaned up before leaving. There was a pinhole leak in the dry-trac after job completed, and Tim repaired it as soon as he was notified. He did a wonderful job of explaining and I am very impressed with his professional manner. 

My experience with the crew at Northland Basement Systems was great! They were very accommodating and flexible to our needs, and the work was completed in a timely fashion. They took the time to explain how the project would be done, how long, and what needed to be done on completion. The prep and clean up was great! Very good project, the office was helpful, and the crew was very professional. 

I heard about your company from an ad on TV, as well as a nearby home where work was in progress. When I called NBS, the office staff was very courteous and helpful. Our inspector Dennis had an excellent presentation, and answered all of my questions. With the recommendations from previous customers, we chose NBS. When it came time to install, not only did the crew arrive on time, but they were very courteous and efficient. They did an excellent job! I would highly recommend your company. 

The reason that we chose to work with NBS was because we have heard very good things about your company from people in town. Starting from our first phone call to NBS, we felt confident and relieved to know that our water problem would be taken care of. The office staff was very nice and helpful, and we appreciate all the work they did to get our job done earlier. Dennis also did a very good job explaining and answering our questions. The installation crew arrived on time and started the job immediately! Mike and Jeff were two of the nicest and most courteous workers that we've ever had at our house. They had a tough job to do here, and they worked very hard to get it done!

We heard of Northland Basement Systems from our neighbors.  We chose them for our Basement Waterproofing project because of the good comments from other customers and the plan they made for installation of products.  We are very pleased with the job - All members of the team were helpful, well informed, neat and courteous.  We will recommend them all highly.  

This is the second time we have used NBS. (They installed a dry-trac system in our crawlspace last year.) The office staff was very helpful and understanding, and our representative Corey was very professional and knowledgeable. We will always select NBS over any other company because of their job performance. The crew arrived on time, and was very courteous. I recommend them to anyone. 

Our first call to NBS was excellent. The office staff was very friendly and answered all questions, and they always responded promptly on call backs. Our representative Dennis went over all options, and was very helpful in making my selection. Once it came time for installation, the crew arrived on time and all were very friendly. They explained what they were going to do and the whole time everything was kept clean. The attention to detail was awesome, we couldn't have asked for a better team. Tim made sure I understood what they were doing and why, went over the entire system when done, and did an excellent job with the pipe in our lawn. You cant even tell they did it. 

Our installation crew was meticulous, flexible, fast workers and the cleanup process was outstanding 

I chose NBS to waterproof my basement because they were thorough & honest. My sales representative was professional & very informative. And patient! The installation crew arrived on time, early even! They were wonderful... I also appreciate that you were able to put me in the schedule early when you had an opening.