Testimonials for MidAmerica Basement Systems

Joe went over all my options for encapsulating my crawlspace. We decided on what we thought would give us the most bang for our buck.  Justin and his crew did a great job.  Justin and his crew took away all of the scrap/garbage from the work they did. At the end, everything looked great.

Honestly this company was the only one we even reached out to and I'm so glad it was. Will definitely use in the future and recommend to friends and family.

We originally chose MidAmerica Basement Systems back in 2016, because my sister had her basement water proofed and they did an excellent job. We went back to them when we needed walls straightened because their work has always been excellent. Always prompt to get back with me easy to talk to about work being done.  Very polite and knowledgeable completed job in efficient time. Left the basement the way they found it.

Picked up one of your pamphlets from a home show in Monmouth, IL. Decided to give your company a try. Worked out really well. Thanks! The girl who booked our estimate was very nice.  Mike Banks, our design specialist, explained very well what was going to be done and why it needed done. Very straight forward and professional! Our installation team, lead by Mike Clementz, was courteous and very efficient! Explained in detail on what was going to occur. At the finish of the project, they also explained what to do during the curing time of the repair. Very straight forward and no B.S. Would call them again! Work area was left in great shape! Very pleased!  

Previous owner installed your system. We came from California and knew nothing about basement issues. There was a system in the basement and I finally got it figured out that it was your company. We had a plumber here to look at the I-Beams (we knew nothing) and he explained that is what your company did. We are happy.

I chose MidAmerica Basement Systems because your company was the only one to return my call and have a representative come to my home and promote your product. I would recommend your company to anyone who was in need of your services. Everyone I dealt with enjoyed providing exceptional service and provided answers to all of my questions. Pete Hensler, and his crew were excellent during the three day process. They answered all of my questions about the work being done.  All work areas were checked by all crew members to ensure every thing was cleaned up. I had asked them to pile up some of the larger tree roots. Following the cleanup Pete had me inspect the work area to ensure every thing was satisfactory.

The wall stabilization crew (Shane, Blue and Zach) were very professional and hard working young men. On top of that, they were always courteous and polite, in spite of working very hard at strenuous jobs for two solid days at my home. Your company is obviously doing something right -- customer service is making its way back to the country!

It is reassuring to have the life time warranty on the piers and the foundation. I have a peace of mind that my house is fixed and fixed the correct way.   The entire staff is amazing. I do need more work done, another sump pump, another crack injection, and the outside piers installed when the weather is better. From the office staff, to the engineer that did the bid, to the installation crew, everyone is so helpful and kept me informed every step of the way. Kenny and his crew were fantastic! Very professional with installing piers in my basement. The outside piers will be done in the spring. I was extremely nervous about all the work that needed to be done but Kenny explained the process every step of the way. Kenny and his crew had to work in very muddy conditions with all the snow and rain that we had. They laid down floor coverings on my main level so not to track in mud. This was an almost 2 week project to date and the very last day they cleaned up the walls and the floor. They left it spotless. I couldn't have asked for anything better. I had used your company to install a sump pump, redo my crawl space and to do one crack injection 7 years ago. I was extremely happy with the service back then. So this company was the first call I made when I needed other work done.

 Our design specialist was great. He actually took the time to listen, go through a list of about 40 questions I had concerning the installation of the proposed Radon mitigation system, provided a detailed sketch and a working plan after physical inspection and measuring of my residence. Two other supposed Radon mitigation companies I consulted with could not, would not, and did not do ANY of that! Bill (Job Foreman) and his crew worked together very well and were very considerate of their surroundings.  They were Punctual, attentive, knowledgeable, professional, thorough. 

Mr Tatge,  What an exciting past 2 days I experienced with one of your crews Bill Wilcox and Josh Rice installing my waterproofin system! I want to thank you for employing such Great People!!  My time with your companty starting with your salesman Joe Sarb through completion of my job has been superb.  You have top of the line people working for you.  I enjoyed watching Bill & Josh do an exceptional job, and answering my "many" questions.  they bother were extremely professional, ultra cleand and very knowledgeable!! I want you to know how much I appreciate the quality of work that was done at my home with such nice people.  I wish you and all your team continued success!! Anna H

When Curby bought his home in Clinton, IA, he was told the basement was already fixed. Yet, a year after they moved in the basement started to leak. When he called the Real Estate agent who sold him the property, he was told that was the way things were and nothing could be done about it. The leaks were small in the beginning so Curby and his family coped with the problem for a few years, until a very bad flooding episode, when they decided to look for help and chose MidAmerica Basement Systems for the job.Curby was very impressed with the entire experience, from the sales visit to the installation process. He is also very happy with the results. His basement has been so clean and dry, he now has plans to reclaim it as additional living space, building a game room and even moving his son's bedroom to the basement!

  The first Christmas that Jamie and Jason P. spent at their new home in Clinton, IA was spent mopping and using a shop-vac to pump water out of a flooding basement to prevent it from damaging their furnace. . Heavy storms had caused a lot of snow to accumulate around their foundation and as it melted, the water leaked into their basement. The wet, flood-prone basement was a huge problem for the family "It was always dark, wet, damp and we just needed more space so we called MidAmerica Basement Systems," explains Jason.Since they had the basement waterproofed by the company they have never had another leak or flooding episode. Their moping and shop-vacuuming the basement are over. " You have no idea until you do that a couple of times what a relief it is to not have to do that, or worry about it," concludes Jason. "I haven't had one piece of floor wet in my basement since you guys left. The sump pump is reliable, the quality of the work is beyond my expectations!"

When Kathy and her husband first purchased their home, they never worried about a leaking basement, but over the years, water started seeping in and damaging their finished area. Water would come in all areas of the foundation, making the area unlivable. They reached out to MidAmerica Basement Systems because the previous homeowner had encapsulated the crawlspace. Design specialist, Joe, offered them a full basement waterproofing system with the option of Total Basement Finishing products to help complete and finish their basement. Project foreman Mike and his crew installed a WaterGuard and TripleSafe waterproofing system to ensure the basement will stay dry. EverLast Wall Panels and ThermalDry Flooring provided Kathy and her husband the relief of knowing that if for any reason the basement was to become wet or flood, the walls and flooring will not be damaged by moisture or mold. Kathy and her husband now have a basement the they can use forever without worry of moisture damage.

Our neighbors recommend MidAmerica Basement after they had waterproofing work done on their basement

Pam S. has lived in the same house for 35 years, and over the course of all these years, she has dealt with water problems in the basement. She would often come home to a wet basement that she needed to mop and dry. Basement flooding is a common occurrence in the area where she lives, so she assumed that this was just the way things were supposed to be, and that her basement was beyond help. That was until she heard about MidAmerica Basement Systems and decided to call them for help. After the inspection and estimate, she chose to have a full perimeter WaterGuard internal drainage system installed and a powerful sump pump system, that includes a battery operated backup pump. Pam is particularly excited about this new sump pump system. With her old sump pump, every time she had a power outage, she found herself removing water out of her basement with buckets. The new sump pump system gives her the peace of mind of knowing that when the power goes out, the battery backup will kick in and keep her basement dry. With a dry, flood-protected basement Pam felt comfortable enough to reclaim her basement as usable space and had MidAmerica Basement Systems install ThermalDry tiles on the basement floor, and ZenWall insulated panels on the wall. Her basement now is dry, healthy, comfortable... and looks great, too! She was happy to invite her neighbors and show off her new basement! You don't have to live with a leaky, moldy or flooded basement in Illinois and Iowa. Call MidAmerica Basement Systems today for a free estimate! We proudly serve Quad Cities, Cedar Rapids, Peoria, Davenport and surrounding areas!