I found the office staff to be helpful and courteous. The crew was also very courteous. I was happy with the employees and the work done.
M H. of Knoxville, IL
Monday, September 11th
The crew did a good job and were very polite.
B R. of Knoxville, IL
Monday, July 19th
The I-beams were installed very professionally. The crew was hard working and professional. I thought the representative was very knowledgeable. Our neighbors recommended your company and we saw the work you did for them. I was impressed.
R G. of Knoxville, IL
Wednesday, May 9th
We had 7 inches of rain about three weeks after it was installed. All three rainy days I didn't have a drop of water in my basement. I would have had standing water before my system was placed. Everyone I dealt with was so polite and gave me so much information. Your company seemed the most competent. The receptionist I talked with on the phone several times was so polite and helpful with giving me information or directing me to the right place. And the sales representative was just as polite and helpful. I was a little stressed and concerned about spending the money on this project. After speaking with the sales representative I was no longer concerned and knew I was making the right decision to go with your company. Also the workers themselves worked extremely hard and two long days to get the project done on schedule (even after one worker called in sick). I was also very impressed with the cleanup. I was referred by friends and will definitely refer my friends to you. Thank you so much!
K S. of Knoxville, IL
Wednesday, September 10th
The presentation was good and work was done to specification. John and Damon were very good. The experience with the office staff went well and with the representative. I am very pleased with the mudjacking work done.
J M. of Knoxville, IL
Monday, November 22nd
I am very satisfied and now just wanting for it to rain again! Mr. Tatge did a great job of getting us done when we ran into other problems! Jeremy did an excellent good. The clean up job that was done when the job was completed was excellent too.
B H. of Knoxville, IL
Wednesday, April 10th
Mark was very polite and knowledgeable. He was patient while he was explaining things to me. I chose MidAmerica Basement Systems because of Kim, the lady who I spoke to on the phone. She was very courteous and helpful.
J S. of Knoxville, IL
Thursday, February 7th
The representative really knows his stuff! He was very nice and explained everything to us. The office staff was also courteous and helpful. We were recommended by a friend and decided you were the company to go with. The crew was on time and did a very good job.
K & L P. of Knoxville, IL
Thursday, March 28th
I have seen your trucks around town and heard good things about your company so I thought I would call. The installation crew did a good job. They were prompt and courteous. They also did a good job of cleaning up after themselves. I thought the representative did a very good job with his presentation. The office staff was very helpful as well.
R & V M. of Knoxville, IL
Monday, April 29th
Justin called when he was on the road and was able to give me an accurate time of arrival.(they were actually a few min early) Very funny group of guys. They had a couple obstacles when shown the opening to crawl space.. and No bats to be found.. (thanks Nick,I think, for that one.) but worked quickly to find solutions. Finished job on time and did a good job at cleaning up when done. My kids were at home during this installation and got a kick out of the guys. They said you could tell they liked working together, especially when they started to sing SpongeBob theme song, but they also said.. " Man, I hope they don't quit their day job."
Melissa M. of Knoxville, IL
Thursday, June 29th
Kali was very courteous and informative. Two reasons we decided to hire MidAmerica because their referral list was amazing and their expertise to our specidfic needs. Robert and Andrew both worked extremely hard each day.
R & S B. of Cambridge, IL
Friday, July 23rd
Professionalism was a huge factor when we hired MidAmerica. Everybody that helped me with my crawl space. The office staff was very helpful when I had to reschedule my appointment. The installation crew was very courteous and could answer any questions I had.
G & G J. of Cambridge, IL
Friday, July 22nd
Kali explained things very well and made them clear for me to understand. The installation crew was so polite and the clean up was great.
C & B G. of Cambridge, IL
Friday, November 5th
The experience your company has and the fact of being listed by Builders Assoc. and Better Business Bureau are the reasons why I chose your company. They are good credentials. Overall experience was good. My questions to your office staff were well answered. The home inspections was handled quickly and Butch answered all of my questions very well. His presentation was excellent. Lyle did a good job. The crew was efficient and knowledgeable. They did a good job cleaning up as well.
J V. of Oneida , IL
Monday, December 17th
I just want to say again how Mike Clementz was a very professional foreman. He was very nice and knowledgeable. Always asking if we were happy and if we had any questions. Showing us what was what and how to operate them. Pointed out anything he advised us to do. He was all around a very good employee. Your company is better with him working.
We had to reschedule two times. They were understanding and took care of it.
Salesperson was very very knowledgeable! Answered all question without acting like we were dumb and answered without discussed.
Clean up was great. They laid plastic for all the foot traffic. Carried all dirt, concrete, and trash in buckets and trash cans. They made sure we were satisfied before leaving.
We were recommend to you by a neighbor and he was very satisfied.