The office staff was very professional. I really enjoyed reading the packet that I received before my appointment. It helped me with questions I already had and I developed some new questions.
N D. of Dunlap, IL
Monday, January 4th
I was very impressed by how fast they were able to install everything. Everything was installed in less than a week. The installation crew was very nice and clear when they were explaining things to me.
J M. of Dunlap, IL
Thursday, May 6th
Mark was very nice on all follow-up calls and definitely great at answering all questions. He was also very flexible with appointment times and did a great job of making me comfortable to work with MidAmerica Basement Systems. The office was very helpful on the phone and courteous. The crew was prompt, polite, and clean. They did a good job.
S P. of Dunlap, IL
Monday, October 21st
I called around to try to find out who installed our original basement system and MidAmerica offered to come out for free to check it out and make recommendations. Kyle McCarty and his crew did the waterproofing, bright wall, clean space, and outside work. Very nice, knowledgeable young men. Enjoyed visiting with them. Dillon Heard and his crew did the windows and window wells. Again very nice, knowledgeable young men. Would definitely recommend both crews!
Millie N. of Dunlap, IL
Monday, June 19th
Ryan was very friendly and informative. I was glad he showed up! He had a great sense of humor and was an excellent salesman! The office was very courteous and helpful. They always got right back with me and was quick to come take a look for me. The crew did a great job. They were on time and very courteous as well.
D E. of Bradford, IL
Thursday, April 18th
I wanted to compliment the service tech, Pete Phaythida, who came to my house today. He left two messages--one when he was on the way and one when he arrived. He was very professional and kind.
Marian P. of Bradford, IL
Thursday, January 18th
Mark was very professional and very informative. I thougtht Bill's crew did a good job and they were polite. I was happy with the clean up they did as well. The office staff was more than helpful and very courteous.
H G. of Mapleton, IL
Monday, February 11th
The men were easy to work with and had great attitudes. They were caring to see I was satisfied and explained everything very well. I was very impressed with Bryan. He understood everything. I chose your company because no other was as informative or provided a yearly service. You also have a contact to company if I have any questions.
A W. of Wyanet , IL
Tuesday, October 1st
A neighbor's advice & wanting the problem dealt with property and no worries of reoccurance were reasons we selected MidAmerica Basement Systems. The representative was very good and reassuring.
G & C T. of Edwards, IL
Thursday, August 23rd
Tyler was very thorough with his presentation. The installation crew did a great job and performed the job well above the expected job, plus they were on time which made it even better.
D & J B. of Byron, IL
Wednesday, April 7th
We are very pleased with the job and how it is working. Ryan seemed to know what he was talking about and willing to work with us as best he could. The crew did a great job and were polite. Thank you!
J & K D. of Byron, IL
Wednesday, June 26th
I picked your company because of the reasonable price and I didn't have a lot of time to search around. I am very happy that I chose you. The presentation was a good cause and Tyler explained everything very well. The crew of Ken and Dusty was awesome. Those guys did a great job, including the cleanup.
J & M R. of Oregon , IL
Tuesday, June 26th
I chose to hire MidAmerica Basement Systems because of the warranty the company offered.
R M. of Oregon , IL
Wednesday, December 26th
The crew did a great job with my basement. I was very pleased when they cleaned up after the job. The office staff was great as well. Your company was the only one we found that could do what we needed and I was very satisfied with the overall outcome.
J W. of Oregon, IL
Tuesday, June 1st
The crew was efficient and I am pleased with the job they did on my crawl space. Erik also did a good job with his presentation. The information was good as well.