Testimonials for MidAmerica Basement Systems

Mike was very easy to talk to and could explain what he was doing.  The office staff was very helpful and polite.

Your company provided me with excellent information. I really liked the complete explanation of all materials, equipment, and guarantee. I enjoyed the professionalism of the estimator as well. The crew was timely, prompt, and efficient. They did a great job. 

I picked your company because of the encapulation option, you returned my phone call first, and your service area covered Galena while other companies did not. Josh, the design specialist, was very thorough and detailed with information and recommendations for my crawlspace.

The office staff was courteous, helpful and very friendly.  The representative we met with was very professional and his presentation was great!  We chose the company because we liked the products and the price was good. Thank you!

I am very satisfied with the job at this point. I am looking forward to the spring rains this year. I hired your company because of the professionalism of the employees and the knowledge and expertise in basement waterproofing. Thom was very professional and informative. I am very pleased with MidAmerica Basement Systems.

The office staff kept us informed on when they would start and finish. They were very helpful. The sales rep was great. He was one of the reasons why I chose your company. We have also heard great things about your company. The crew was on-time, courteous, and cleaned up when done. Your company has great crew!

Ryan was outgoing, friendly, courteous and knowledgeable of basement waterproofing. His knowledge gave me confidence in future results.

They were very professional and sent information about the product. Carlos and Alec were very courteous and efficient. 

The installation crew was courteous, talkative and fast. Great pains were taken to keep the work area clean. Robbie Stoutenberg is obviously respected. I could see that he is taking care to teach his crew craftsmanship and customer relation. They are a very well organized trio.  Courteous, enthusiastic and timely response to my call for service. Prompt scheduling. I called several other companies about this work. One of these I had hired in the past for a different job.

Thom was outstanding!  Three reasons I decided to work with MidAmerica Basement Systems is because of the cost and the materials they used.  Also they were great with scheduling around me.  Plus they called a few days before to confirm I was ready.  

I felt confident in the work done and I believe my water problem is solved. The crew was a great team that worked for me. They were super. I was very satisfied with the work they did do. I was also happy with the clean up job they did. Your guarantee won me over.

Josh did an excellent job with his presentation. The presentation itself was excellent and helpful. The thorough presentation was why I decided to go with your company. It made me confident. The crew did a good job.

He (the design specialist) was excellent in working with me, quickly providing me various options and their costs so I found the right choice matching my needs and budget.  The ZenWall and options in color along with the Better Business Bureau high score were a few reasons why I selected MidAmerica Basement Systems. 

The office staff was very helpful with questions. All of the employees were amazing and friendly. MidAmerica Basement Systems had good reviews, knowledge of workers, quality of work, and I also liked the option of the triple pump system. I am very happy with the overall work from MidAmerica Basement Systems.

Ryan was excellent. He is very knowledgeable about the products, services, and installation. He answered all questions and concerns we had. He allowed us the freedom to make our own choices without any pressure.