There was some initial confusion regarding the contract relative to the sump pump chosen and the location of the pump. The company made it right regarding putting in the top end pump system at no additional cost. The rationale for changing the location of the pump was professionally explained to help us accept the change. Juan Hernandez and his crew (Daniel and Brad) did an excellent job. It was clear that they took great pride in all phases of the project (setup, demolition, installation and cleanup. They represented Woods Basement Systems in a very professional manner.
Juan Hernandez and his crew (Daniel and Brad) were very professional and friendly. They did excellent work and kept us informed on progress throughout the process. It was clear that they were committed to doing first class work worthy of a lifetime warranty.
We received 3 bids. We chose this for the product, the warranty and the price was competitive.