Job review from in Effingham, IL 62401 on 09/18/15

Overall Rating:

5  out of 5
Our Overall Service

Between Heidi, Kevin, and Ryan's crew I am 110% satisfied with our experience with Woods

Call Representative

I appreciate the call before the work and also after for the follow-up> Heidi was very courteous and was available when I called back.

Our Office Staff
N/A - I did not make it to the office.
Sales Process

Kevin did excellent at presenting the job to be done and was very helpful between the consultation and the actual job. I enjoyed talking to Kevin and working with him through the process.

Our Installation Crew

Ryan's crew was fantastic. I didn't get the other 2 workers names but they all 3 did an excellent job. I felt they went above and beyond to get the job done in a way that satisfied what we wanted. They could have taken the easy way out and did a mediocre job but instead they found a way to get our trench in the requested area even though it made for a longer day for them. They were very friendly and enjoyable to talk to. I feel lucky to have the 3 at our house on the job. They definitely deserve the recognition for their efforts and time.

The Cleanup Process

The crew did a nice job of cleaning up what was a rather large mess.

What made you choose our company:

Woods was one of the few businesses that had a solution for our problem. Other places had no answer for us, referred us to someone else, or simply did not get back to us.

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