Job review from Kim in Marion, IL 62959 on 08/02/23
Overall Rating:
5 out of 5
Our Overall Service
Professional from start to finish.
Call Representative
Wonderful. Very informative and responded quickly.
Sales Process
Listened to all my concerns and explained everything.
Our Installation Crew
Juan and Elijah were great. Did the installation during extreme heat warnings in a crawlspace that wasn't very roomy. They performed the work quickly and without complaint. Can't praise these 2 men enough for their great work.
The Cleanup Process
Juan and Elijah left absolutely no mess behind. I was extremely satisfied with the clean up
What type of work did you have done:
Sump Pump
What made you choose our company:
While we could have had the work done for less money, Woods solution to the problems we were having made the most sense. We were having flooding in our crawl space and needed a sump pump installed. The other 2 companies we consulted suggested plans for the discharge that would have caused water to ultimately drain right back under the house. Woods listened to our concerns and suggested a plan that would prevent discharged water from re-entering the crawl space. The price included trenching a considerable distance away from the house that the other companies did not include. It was worth it to pay a little more to ensure that the problem was corrected.