Job review from Mary in Troy, IL 62294 on 06/30/14
Overall, I'm grateful that you did the right thing and honored the previous transferable warranty.
It was unfortunate that Scott left us w/ a $16,000 estimate during the first visit. It took 2 or 3 other companies to come out to tell us (in summary) that they didn't see the extent of the problem that Scott did. Luckily, Kendall did the right thing but the initial experience left a bad taste in our mouth.
Our Overall Service
Call Representative
Scott was a nice guy but we definitely weren't satisfied with the outcome of his visit.
Our Office Staff
GREAT! Friendly, prompt, helpful.
Sales Process
Presentation was very thorough.
Our Installation Crew
Install guys were hard workers. Very respectable and polite.
The Cleanup Process
They really cleaned it up! It looked as if they had never been there.
What made you choose our company:
Transferable warranty when we bought the house.