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SmartLevel Concrete

Job review from in Decatur, IL 62522 on 10/11/21

Overall Rating:

4.4  out of 5
Our Overall Service
The work wasn't done correctly the first time and not sure yet how the re-work will perform.
Call Representative
Candi was very good
Sales Process
David performed a thorough inspection and new scope write-up.
Our Installation Crew
They seemed to have done a good job on the re-work. They even used a level to make sure the system was not pitching uphill, unlike the first crew.
The Cleanup Process
They did construction clean-up.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

Initially it seemed that you had the best system to deal with my problem, unfortunately it was installed incorrectly and I still had water problems. It took 6 months to get you here to re-do the work. My basement has been in disarray for over a year. I am not sure how the new work will perform until the spring rains come, but I have more confidence that the system will work this time. Fingers-crossed.

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