Job review from Darrell in Fenton, MO 63026 on 08/09/21
Our Overall Service
We had to be rescheduled for each visit. We had made plans and had to adjust our plans because your crews were not able to meet the commitments made to us.
Call Representative
Did not respond to emails with emails only text messages. We had to call to get our issues taken care of.
Sales Process
Based on what the installation team said, the sales person promised more than they thought they were supposed to do. We had to get a foreman out the first day to review the contract and get this straightened out. Each crew had different members and each had to get an explanation of what was to be done.
Our Installation Crew
The first two crews did not use proper safety equipment ( eye protection at least as a minimum ) while operating the concrete saw. I had to insist and/or provide safety goggles for them to wear
The Cleanup Process
No issues there