Job review from Janet in Murphysboro, IL 62966 on 01/25/21
Overall Rating:
4.4 out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
One of the workers was not wearing a covid mask inside our home. I was very upset: I would have never hired Woods Basement had I known this. We did not learn about it until the end of the appointment, when we did the final walk through on the project. Fortunately, Billie took excellent care of us. I would give Woods Basement a 5* rating were it not for that incident. Everything else - including the other worker, who was masked - were all great.
The Cleanup Process
Very nicely done.
What type of work did you have done:
Foundation Repair
What made you choose our company:
The previous owner had had you do foundation work for the house, so we wanted to stay with Woods Basement for the lifetime warranty on the work.