Job review from Karie in Cisco, IL 61830 on 09/30/20
Overall Rating:
4.8 out of 5
Our Overall Service
Luke and Chase were phenomenal foremen to work with! Although we did have a hiccup with the wall braces this was rectified and done so in a timely fashion and Luke had a great attitude upon his return Saturday!
Call Representative
Laura was phenomenal! Julia did a great job getting back to us about her crew coming back out to finish their job on that Saturday as well.
Sales Process
Our Installation Crew
We were very happy with both foreman Luke and Chase. Luke had some issues with his crew on the second day due to how late the job went into the night. However, he returned on Saturday and fixed everything that was done poorly by his team Tuesday night without even being asked to by us (we were going to though).
The Cleanup Process
At the end of the job on Saturday we were very pleased with how things were left.
What type of work did you have done:
Foundation Repair
What made you choose our company:
Word of mouth from our house contractor who also had his water proofing done by Woods this Spring/early summer. I then did my research and decided on Woods at that time.