Job review from Briana in Aviston, IL 62216 on 09/03/19
Our Overall Service
The work was done great but I feel like when we scheduled the day to do the work, I was given an extremely close date to get our service. I thought it was too good to be true and proved myself right when I received a phone call the Monday of the week it was supposed to be done to reschedule.
Call Representative
Very polite.
Sales Process
Salesman knew what he was talking about. The only part we were upset with was he told us it was a 1 day project and when the crew got there, they said it was a two-day project before even going in the basement.
Our Installation Crew
Very knowledgable and passionate about their work. They were able to answer any questions we had.
The Cleanup Process
They did more cleaning up than we expected.
What type of work did you have done:
Basement Waterproofing