Job review from in Saint Louis, MO 63146 on 08/26/19

Overall Rating:

4.4  out of 5
Our Overall Service
You couldn't come for almost five months after I paid the deposit, and then forgot to come on the scheduled date. We got a new date and you didn't come then, either, and didn't call to say you weren't coming. Unacceptable!
Call Representative
I don't really remember the initial call
Sales Process
Scott was great
Our Installation Crew
Very nice and professional you g men
The Cleanup Process
I had to ask for some trash to be carried out. They left a bucket and the floor's a mess. But otherwise ok.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

I chose you because Scott convinced me you could do a good job. I'm pretty sure you don't want me as a reference because I'm really angry about the scheduling and I'm not yet convinced the waterproofing worked. It hasn't dried yet. Water seems to be coming in from a new place now.
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