The only complaint that I had is that the foreman didn't inspect the property until the day before the job which then showed a problem with where to put the egress window. This pushed back the date of the installation. However, staff was helpful and apologetic.
Only met Joel once, but he was professional. Only concern is that he apparently didn't know that the gas meter was too close ....even after I specifically asked if there was enough room to put the window between the gas meter and the AC unit.
This process works! It saves all the money it would have cost to replace the steps and...