Job review from in South Charleston, WV 25309 on 12/27/23

Overall Rating:

5  out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew

Elliot Koontz was very personable and professional. He responded to all my questions and guided me through the process. He was a very nice young man and excellent representative of your company.

The Cleanup Process

What made you choose our company:

In 2016, your diagnosis of my foundation was not exaggerated and the estimate was very reasonable . Your competition was exaggerated and their estimate was unreasonable. Alford Home Solutions completed it timely and my basement is bone dry and built like a bunker. You followed up with your annual inspections and have kept me free of any water problems. Because of my complete confidence in your work, I had you complete another foundation problem in my garage in January of 2023.........and once again your crew was very professional and guided me through all they were doing. I had a concern a few days after the completion of my garage and you responded immediately by phone and also sent a representative to my home. Thank you ......I will definitely utilize your services again

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