Job review from Chris in Ashland, KY 41102 on 08/15/22
Our Overall Service
I've shared my concerns with Ryan and Todd.
Call Representative
Todd was helpful and got us on the schedule quickly.
Sales Process
Ryan was very professional and helped get things moving along in short order.
Our Installation Crew
The first crew leader I was not pleased with at all. He had no sense of urgency and was here way too long. The second two that showed up were very efficient and diligent in getting things done. I started at a 2 rating but moved it to a 4 with the second group.
The Cleanup Process
At first, it was a mess and took time for us to clean it up. After the second trip out, they did a better job in cleaning up the area. While still not like it was after the initial work, it's in order.
What type of work did you have done:
Basement Waterproofing