Job review from in Harrisonburg, VA 22801 on 06/21/24

Overall Rating:

5  out of 5
Our Overall Service
An excellent company that does superior work -- the kind of company you hire when you think of your house as a long-term investment.
Call Representative
Mikayla Hunt was the person who checked in with us, and she was a big help with keeping everything on track. We needed some location flags from the water department replaced after our yard mower removed them, and she had that problem taken care of on the same day I mentioned it to her.
Sales Process
Danny was thorough and professional, anticipated all my questions, and gave me extra information that helped a great deal. The documentation he had of similar prior jobs, as well as the plan he developed after his initial inspection, were all terrific. It was a real pleasure to meet him and speak with him.
Our Installation Crew
Scott Farmer was our foreman, and Nathan Owen was our co-foreman; Josh Bogle installed an outlet as well. They were all prompt and thorough in everything they did, and they went the extra mile to have the whole job done in two days. Aside from the terrific work, Scott gave me lots of extra advice about some future work we'll need to have over the longer term. Scott takes a lot of pride in his work, and he said that he treats each job with the same care that he'd give his own home. I could see that very clearly in all the results at the end. It was worth the money to have this work done by such top-notch folks. I couldn't have asked for a better team to work on this project.
The Cleanup Process
Everything perfect after they left -- they even took away the clippings they needed to do with a couple of bushes they had to trim back. It was a perfect cleanup.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

The testimonials of other people certainly made a big difference, as well as the informative information provided on your web site about your products and services. I could have had this work done a couple years ago if I was willing to settle for less, but I waited until I had more money to do it the best way it could be done. I'm glad I waited, and I'm glad I picked your company.
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