Job review from in Fincastle, VA 24090 on 11/08/18

Overall Rating:

5  out of 5
Our Overall Service

We contacted multiple companies, many who didn't bother to return our call or show up for an appointment, and we're impressed with the professional and prompt service we received with Fortress. After comparing their quote to others, not only did they do a lot of things other companies did not, their price was extremely competitive. They arrived on time and were extremely concerned with our satisfaction during the whole process and got it done quickly and efficiently. I no longer dread going into my basement since it smells wonderful and no longer moldy and musty!

Call Representative
Sales Process
Our Installation Crew

These guys were awesome! Some of the stuff downstairs had not been removed like it should have been and they jumped in and got it all up quickly so they could start working. The whole time they were extremely courteous and clean and concerned about our happiness during the repair process. They went above and beyond what was required of them.

The Cleanup Process

They left it cleaner than they found it!!! Normally I would have gone down first and vacuumed and cleaned a little bit but I have learned that I have mold disease so I could not do that. When they left they had vacuumed up all the dirt, dust, and dead spiders (a wonderful bonus!!!), cleaned off my stairs, and cleaned up outside where they had done work.

What made you choose our company:

Wide array of services including crawlspace and basement. We didn't want to piecemeal everything and just wanted to get it all safe. Also competitive prices compared to other companies that have the same service and the recommendation of others who we're impressed with your company.

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