Job review from John in Johnson, VT 05656 on 04/30/24
Overall Rating:
5 out of 5
Our Overall Service
Call Representative
Sales Process
Our Installation Crew
The Cleanup Process
What type of work did you have done:
Sump Pump
What made you choose our company:
Dear Northern Basement,
I am writing to express my sincere gratitude for the exceptional service provided by your technicians, Dylan and Blane. recently at my farmhouse here in northern Vermont.
Your team's professionalism and expertise were truly outstanding. They quickly identified the issue with the controller, thoroughly cleaned out the pump basin, and meticulously checked the electrical components. Additionally, they expertly replaced the worn-out parts, ensuring that everything was in optimal working condition.
What impressed me the most was how they took the time to walk me through each aspect of the work they performed. As an owner of a very old farmhouse, I greatly value this level of communication and transparency.
Please extend my heartfelt thanks to your dedicated technicians for their hard work and commitment to excellence. I am now confident that my basement is well-prepared for the challenges ahead, thanks to Northern Basement.
With warm regards,
John Patrick Hunt
Johnson, Vermont.