Job review from Roger Kiehl in Amarillo, TX 79106 on 07/08/18
Since purchasing our home, my wife and I have dealt with a myriad of contractors from various trades to facilitate our repairs and upgrades. Legacy Supportworks is unquestionably the best company we have hired for any of our projects. They showed up exactly as scheduled, did the job exactly as stated, and left no stone or piece of slab unturned to ensure our satisfaction with the finished product.
The call service was wonderful and concise. We have dealt with our share of companies that give out vague or long windows of time within which a representative or crew will arrive. We have even been told by several companies that, "we'll add you to our service list and give you a call just before a guy can come out." These antics were not the case with Legacy Suppotworks at all. We were given an exact appointment time and date for each step of the process within moments. The crews and representatives always arrived as scheduled. No anticipatory anxiety, and no wondering when or if.
Our sales representative was polite, professional, and most importantly honest. He walked us through all our options explaining the pros and cons of each. He remained focused on getting us the best services and solutions available within our budget, and never tried to sell us things we didn't need or care about. He remained readily available to us after the sales appointment and throughout the project to address any questions or concerns we had. It is also worth mentioning that he was very well educated about his company and the services they provide. This is not a company that employs salespeople to peddle products they have never seen or used.
The installation crew was a good hard-working group. All very polite and considerate. They showed up precisely on time every day, and the job was completed in the exact time frame that was outlined. The foreman was very knowledgeable, and more than happy to answer our questions and keep us informed throughout the project.
It would be a lie to say that they didn't make a mess while the project was ongoing. Concrete work is messy. That being said, the crew didn't leave the mess for us to deal with. Everything was cleaned up and looked good prior to completion. The section of fence that was removed to accommodate heavy equipment was replaced like it had never been taken down. They even vacuumed the floor in the work areas prior to leaving.
What made you choose our company:
Our project included leveling a concrete slab that is also the ceiling of our finished basement. We also had the basement waterproofed. We initially called Legacy Supportworks because they were the only company advertised in our area as being specialized in basements. We couldn't be more pleased with the service we received.
Best Deal!