Job review from Serena in Clarksville, TN 37040 on 01/06/23
The call rep was helpful and professional. Got me scheduled for an estimate and consult at a time that was convenient for me.
Cody (Roberts) was professional, courteous, knowledgeable, friendly and helpful. Cody thoroughly explained the process and benefits of encapsulation. I also appreciate that he explained the different options available to me. Cody even laughed at my lame jokes. Not a requirement but it kinda made my day :) It was a pleasure working with him.
What made you choose our company:
The fact that you are accredited by the BBB was a good sign. I've spoken to a couple of distant neighbors who've been happy with their experience with Frontier. However, Cody (Roberts) came through to me as far more honest, genuine and on the level than other company's reps that I've received estimates and consultations from. He's a tremendous asset to your company.
Renea was the ultimate professional along with the assistant.