Job review from James in Charleston, SC 29407 on 03/22/16
Our Overall Service
Call Representative
Our Office Staff
Sales Process
Our Installation Crew
The Cleanup Process
Suggestions for Improvement:
I received a copy of your warranty in the mail. However in addition, I need a receipt for my records. Also, I don't know what the reference point is for any future movement of the slab. Warranty guarantees any movement over 1/4 in. Begs the question...1/4 in from where? Please provide so I can monitor. Thank you.
Company's Response:
Thank you James for your great review; we appreciate you taking the time to complete our survey to help us improve. I have told our Office Manager Lacie Holden about the warranty and receipt that you need, and she will be in touch with you shortly.
Thanks again for your business, and if you have any more questions or concerns, please contact our office at (803)-424-8380.