Job review from James in Columbia, SC 29223 on 05/13/24
Overall Rating:
5 out of 5
Our Overall Service
They did a great job! They had to come in and cleaned up another company's mess after we had to let them go.
Call Representative
They get back with you and answer the phones.
Sales Process
He was really good, explained things to where we understood why things were happening and even apologized a couple of times for the mess the other company left us with.
Our Installation Crew
They were great they came with everything they needed for the job and worked!! we were told 2 days they were finished in 5-6 hours that day.
The Cleanup Process
They cleaned up everything they messed up.
What type of work did you have done:
Basement Waterproofing
What made you choose our company:
We were using the competition at first, because the French drain, they installed for us was supposed to be under warranty (which caused even more leakage than what we initially had). They came out with a new overpriced plan for a sump pump installation on a Friday and stated they could start Monday and have it completed in 5 days and they had everything that was needed. This was not true at all!