Job review from in Mccormick, SC 29835 on 04/23/22

Overall Rating:

5  out of 5
Our Overall Service
very satisfied so far but job not completely done yet. Sump pumps need to be hooked up to electric and we are awaiting final inspection. not a complaint but just a status report of job so far.
Call Representative
All phone contacts were very curteous and prompt.
Sales Process
Kevin Fox was great and incredibly thorough. He did not rush through his evaluation of our problem and explained our options regarding solutons very well. He answered all our questions and was always available by phone when we called him for any additional information. A pleasure to work with.
Our Installation Crew
Excellent! Estaban and his crew were fantastic. Upon their arrival we immediately went over the job and explained my concerns and he assured me that they would be addressed. He kept me informed about the job status and what they planned to do at each phase. He discussed a change in the original job plan with me and Kevin Fox which made sense to all three of us. The price of the job was adjusted to reflect the change. They called in a dumpster to remove the old insulation and it was picked up the day after the job was completed. The original time line for the job was three or four days but they were done by 11:00 on day three. If I were a businessman, these are the kind of employees I would want to hire. Crawl space now looks great because of a tremendous crew.
The Cleanup Process
The crawl space and yard have been completely cleaned up and the dumpster was removed yesterday. It looks like they were never here. That's the way this type of job should look upon completion.

What type of work did you have done:

Basement Waterproofing

What made you choose our company:

I have seen the comercials on TV but I also heard recommendations from our builder and one of my closest friends. We also liked the offer of a price reduction if we committed to Cantey for doing the job within the next day or two after we spoke to Kevin Fox our sales rep. We intended to get several estimates but Kevin's thoroughness and presentation were very convincing. We felt comfortable with him and felt confident in going with Cantey. We are glad we did.
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