Job review from Michael in Cheraw, SC 29520 on 02/03/22
I was impressed with the communication throughout the entire process.
All representatives wanted to make sure that I had my questions answered.
Patrick Davis examined my situation and developed a plan to address them. Korey Nelson made a pre-visit to ensure that the "plan" was adequate to my needs. Korey also identified a minor issue with my dryer vent that I was not aware of.
Israel Santana and his crew were outstanding. They arrived on time each day, communicated the daily plan of action, and provided pictorial evidence of the days accomplishments. All materials that were required for the job were available. There was no stoppage of work in order to retrieve a forgotten item. Israel has formed a great crew thru solid leadership. His and his teams dedication to the job at hand is very evident.
At the end of each day the job site was totally cleaned and expertly organized. When the process was completed not a single branch of my shrubbery was broken. All access doors were properly secured. The pine straw around my house appeared not to have ever been disturbed.
What made you choose our company:
I saw a Cantey crew in my town performing some work while I was exercising. I stopped to question them about the company. The team leader was very helpful and I could tell that he represented a very competent company. Prior to this conversation I had never heard of Cantey. My news is from TV stations based out of either Myrtle Beach, SC or Charlotte, NC. I would suggest pursuing a more aggressive advertising approach in these markets.