Job review from Nancy in Oregon City, OR 97045 on 10/17/23
Overall Rating:
4.5 out of 5
Our Overall Service
Our goal of leveling the deck was reached.
Scheduling Appointment
The job was completed two months estimated time frame at the start.
Sales Process
Jacob was knowledgeable and understanding of our circumstances and answered all her questions and more.
Project Manager
Jessika was generally prompt and communicative. However, we were asked to remove bricks from a walkway and several bushes for equipment access, but when the crew arrived, they said the bobcat wasn’t needed. We complied with her requests, but all that work to remove and then reinstall our landscaping was completely unnecessary.
Our Installation Crew
The Cleanup Process
We have spent several hours washing mud off the deck, leveling the dirt returned to the excavated areas, cleaning the sidewalk. We were told to wait 3 weeks for the rain to settle the dirt into place. We weren’t prepared for such a mess to mitigate. May I suggest that you offer a cleanup or landscape package to add onto the project costs.
Thank You!